At a Glance
- Tasks: Assist customers and support the adviser team in a dynamic financial services environment.
- Company: FCA registered financial services company based in London, specialising in mortgage brokerage.
- Benefits: Competitive salary of £25k, with opportunities for career growth.
- Other info: Opportunity to commute or relocate to a lively workplace in London.
- Why this job: Join a vibrant team and make a difference in the financial sector while using your Mandarin skills.
- Qualifications: Experience in account management and customer service preferred; CeMAP certification is a plus.
The predicted salary is between 25000 - 25000 £ per year.
We have an exciting opportunity for an Account Manager role in a FCA registered London‑based Financial Services company that specializes in mortgage brokerage and collaborates closely with major estate agents, builders, and private banks in China. The role involves assisting customers and supporting the adviser team.
Qualifications and Experience
- Prior job experience in a financial setting would be advantageous.
- Higher Education Diploma (preferred).
- 1 year of account management experience (preferred).
- 1 year of customer service experience (preferred).
- Work authorization in the United Kingdom (preferred).
- CeMAP certification (preferred).
- Mortgage processing knowledge and skills are desirable.
- Excellent time‑management skills and ability to prioritise assignments.
- Outstanding communication ability in both Mandarin and English.
- Teamwork ability and ability to work autonomously to accomplish goals and contribute to strong team morale.
- Strong interpersonal skills to rationalise specific information requests.
Additional Information
Possibility of commuting/relocating to the workplace.
Account Manager (Mandarin Speaking, £25k, Financial Services, London) employer: Mandarin Recruitment
Join a dynamic and supportive team in a leading FCA registered Financial Services company based in London, where your contributions as an Account Manager will be valued and recognised. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, fostering a collaborative work culture that encourages innovation and teamwork. Enjoy the unique advantage of working in a vibrant city while engaging with a diverse clientele, making a meaningful impact in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Mandarin Speaking, £25k, Financial Services, London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who speak Mandarin. They might know about openings or can refer you directly, which gives you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your customer service experience and any relevant financial knowledge. Make sure they see how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Account Manager (Mandarin Speaking, £25k, Financial Services, London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in account management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your financial services background!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Account Manager position. We love seeing enthusiasm and a clear understanding of our company and the role.
Show Off Your Language Skills:Since this role requires Mandarin proficiency, make sure to mention your language skills prominently. We value strong communication, so let us know how you can bridge the gap between our clients and the adviser team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mandarin Recruitment
✨Know Your Financial Stuff
Brush up on your financial services knowledge, especially around mortgage brokerage. Familiarise yourself with common terms and processes, as this will show your potential employer that you’re serious about the role and understand the industry.
✨Show Off Your Language Skills
Since this role requires Mandarin, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both Mandarin and English to showcase your fluency and confidence.
✨Highlight Your Customer Service Experience
Think of specific examples from your past roles where you excelled in customer service. Be ready to discuss how you handled challenging situations and what you did to ensure customer satisfaction, as this is crucial for an Account Manager.
✨Demonstrate Team Spirit
Prepare to talk about your experiences working in teams. Share examples of how you contributed to team success and maintained morale, as teamwork is key in this role. Show that you can work well with others while also being able to take initiative.
