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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist guests with spa bookings.
- Company: Luxurious spa known for its relaxing atmosphere and top-notch services.
- Benefits: Flexible hours, employee discounts, and wellness programmes.
- Why this job: Join a vibrant team and help create unforgettable experiences for guests.
- Qualifications: Strong communication skills and a passion for wellness.
- Other info: Opportunity to grow within the wellness industry.
The predicted salary is between 24000 - 36000 £ per year.
Spa Concierge, Spa
Spa Concierge employer: Mandarin Oriental
Contact Detail:
Mandarin Oriental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Concierge
✨Tip Number 1
Make sure to research the spa you're applying to! Knowing their services and values can help you stand out during interviews. We want to see your passion for the industry!
✨Tip Number 2
Practice your communication skills! As a Spa Concierge, you'll be the face of the spa, so being friendly and approachable is key. We suggest role-playing with a friend to nail those customer service scenarios.
✨Tip Number 3
Network like a pro! Connect with people in the wellness industry on LinkedIn or at local events. We often find that personal connections can lead to job opportunities that aren’t even advertised!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let us see your enthusiasm for the spa industry. Share any relevant experiences or personal stories that highlight your love for wellness and customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Spa Concierge role. Highlight skills and experiences that align with what we’re looking for, such as communication skills and attention to detail.
Be Professional Yet Approachable: While we want to see your professional side, don’t forget to let your personality shine through. Use a friendly tone in your writing to show us you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Spa Concierge position!
How to prepare for a job interview at Mandarin Oriental
✨Know the Spa Inside Out
Before your interview, make sure you research the spa thoroughly. Understand its services, treatments, and unique selling points. This knowledge will not only impress the interviewer but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Spa Concierge, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to create a welcoming atmosphere and handle any situation with grace.
✨Dress the Part
First impressions matter! Dress in smart, professional attire that reflects the spa's atmosphere. A polished appearance shows that you take the role seriously and understand the importance of presentation in a spa environment.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the spa’s culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you determine if it’s the right fit for you.
