Regional Director of Finance Operations

Mandarin Oriental is looking for a Regional Director of Finance Operations. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline.

About The Job

The role is responsible for supporting the Regional Director of Operations Finance and function as a business partner to the Asia Pacific and Middle East Area Vice Presidents.

You Will Be Responsible For The Following Duties:

• Supporting the local finance teams of hotels in their region.
• Ensuring hotels adhere to established Internal Control standards.
• Analysing monthly results and identifying business development and profit improvement opportunities.
• Reviewing budgets, forecasts and cash flow statements.
• Overseeing hotel openings and re‑branding projects in the assigned region.
• Finance lead on Operational excellence.
• Other Projects as assigned.
• CSAQ review of hotels.

The position could involve travel for up to 40% of the colleague’s time.

We Expect You To Be Responsible For:

• Ongoing Support of Assigned Hotels.
• Work with hotels to analyse monthly financial reports and highlight opportunities for additional business development, improved labour efficiencies, and potential cost control measures.
• Assist as necessary and review hotel‑prepared ROI calculations and business development proposals.
• Provide guidance to hotels on their understanding of MOHG standards of operations and validate compliance with all Policies & Procedures.
• Conduct Controller Self Assessment Questionnaire (CSAQ) verifications to ensure embedded systems, processes, and controls comply with MOHG P&P standards.
• Participate in hotel internal and external audit functions, including follow‑up of audit recommendations and pre‑audit reviews.
• Conduct periodic on‑site operations reviews that include but are not limited to: Balance Sheet reconciliations, Package Allocations, Accounting Treatments (USALI, GAAP, IFRS as appropriate), Credit authorization standards, Cash handling standards, Payroll and Fringe Benefit entitlements, Compliance with Expense, Travel and Entertainment P&P’s, Compliance with Purchasing Guidelines.
• Ensure best practices are documented and shared between hotels as appropriate.
• Assist in developing and monitoring Learning and Development opportunities for local finance teams.
• Introduce newly joined DOFs to MOHG P&P, budgeting requirements, Balance Sheet reconciliation process, Risk Management protocols.
• Liaise with Systems Finance to ensure appropriate configurations, system access rights, and other related matters are documented, standardised, and maintained.
• Monitor performance termination clauses and incentive fee calculations and highlight any risks/concerns.
• Openings, Acquisitions, Divestments, De‑branding, and FC Transition.
• Ensure MOHG complies with its obligations to provide pre‑opening and operating budgets, manager’s insurance obligations, and other key obligations under the management agreements.
• Prepare critical path for each project and monitor progress to ensure pre‑opening activities are on target to meet scheduled opening dates.
• Provide planning and support to newly built or acquired hotels, including budget preparation and on‑site assistance with the implementation of systems and procedures.
• Develop standard operating procedures and templates for opening hotels, which shall include job descriptions, licence requirements, etc., that can be modified to suit local conditions.
• Assist with any acquisition, divestment, or de‑branding activities as required.
• Ensure smooth transition or hand‑over from exiting DOFs as required.
• Participation in Regional and Global Projects.
• COA Standardisation.
• Updating and maintaining Expense Dictionary.
• Development of new KPIs.
• Updating and maintaining Policy and Procedure Library.
• Develop and maintain Opening Toolkit / Operations Finance Reference Manual.
• Design training plans to raise internal colleagues one level (e.g., ADOF to DOF, Staff Accountant to ADOF).
• Develop brief internal financial training presentations DOFs can use to educate EXCO and/or mid‑level managers.

Our commitment to you:

• Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay: When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness: Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans: When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.