At a Glance
- Tasks: Enhance guest experiences and provide personalised services at a luxury hotel.
- Company: Prestigious luxury hotel group in Greater London.
- Benefits: Attractive work-life balance, health wellness initiatives, and personal development opportunities.
- Why this job: Be an ambassador for luxury hospitality and make a real difference in guest satisfaction.
- Qualifications: Strong communication skills and ability to collaborate with diverse teams.
- Other info: Join a dynamic team in a vibrant Mayfair location.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel group in Greater London is seeking a Reception Supervisor to enhance guest experiences at their Mayfair property. You will act as an in-house ambassador, ensuring personalized services and handling guest challenges efficiently.
Ideal candidates possess strong communication skills and demonstrate the ability to work collaboratively with various departments. This role offers a commitment to personal development, health wellness initiatives, and attractive work-life benefits.
Reception Supervisor — Luxury Hotel Front Office employer: Mandarin Oriental
Contact Detail:
Mandarin Oriental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor — Luxury Hotel Front Office
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hotel industry, especially those working in front office roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experiences shine through. Share stories that highlight your communication skills and how you've tackled challenges in previous roles.
✨Tip Number 3
Research the hotel group! Knowing their values and wellness initiatives can help you tailor your responses during interviews. It shows you're genuinely interested and ready to be an ambassador for their brand.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Reception Supervisor. Plus, it gives us a chance to see your application first-hand and connect with you directly.
We think you need these skills to ace Reception Supervisor — Luxury Hotel Front Office
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can enhance guest experiences with your unique flair. Don’t be afraid to share a bit about yourself and what makes you passionate about hospitality.
Tailor Your Application: Make sure to tailor your application specifically for the Reception Supervisor role. Highlight your strong communication skills and any relevant experience that showcases your ability to work collaboratively with different departments. We love seeing how you connect your background to our needs!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications. Avoid fluff and focus on what makes you the perfect fit for our luxury hotel environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mandarin Oriental
✨Know the Hotel Inside Out
Before your interview, make sure to research the luxury hotel group thoroughly. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Showcase Your Communication Skills
As a Reception Supervisor, strong communication is key. Prepare examples of how you've effectively communicated with guests and colleagues in the past. Think about situations where you resolved conflicts or enhanced guest experiences through clear dialogue.
✨Demonstrate Team Collaboration
This role requires working closely with various departments. Be ready to discuss your experience in teamwork. Share specific instances where you collaborated successfully with others to achieve a common goal, highlighting your ability to foster a positive work environment.
✨Emphasise Personal Development
The hotel values personal development and wellness initiatives. Be prepared to talk about your own professional growth and any training or courses you've undertaken. Show enthusiasm for continuous learning and how it can benefit both you and the hotel.