At a Glance
- Tasks: Lead media strategies and build relationships with influencers in luxury hospitality.
- Company: Join the award-winning Mandarin Oriental Hotel Group, known for luxury and exceptional service.
- Benefits: Enjoy health perks, discounts, and unique learning opportunities while working in a vibrant environment.
- Other info: Be part of a diverse team committed to sustainability and community engagement.
- Why this job: Make an impact in luxury marketing and communications at a prestigious hotel in London.
- Qualifications: Experience in luxury PR or communications with strong organisational and storytelling skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for a Marketing & Communications Manager to join our Sales & Marketing team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award‑winning owner and operator of some of the world’s most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.
As a Marketing & Communications Manager at Mandarin Oriental Hyde Park, London, we expect from you:
- Lead day‑to‑day press office activity and media enquiries across the hotel and restaurants.
- Develop proactive media strategies aligned to commercial priorities across Rooms, F&B, Wellness and partnerships.
- Build relationships with journalists, editors, broadcasters, influencers and key opinion leaders across luxury, travel, lifestyle and F&B.
- Coordinate press visits, interviews, photoshoots, media hosting and influencer stays.
- Develop integrated PR and communications plans for campaigns, partnerships, launches and seasonal activations.
To be a successful Marketing & Communications Manager candidate you will have strong organisational and multitasking skills, a keen eye for detail, excellent communication ability, and strong copywriting, editorial and storytelling capability.
Ideal candidates will have proven experience within luxury hospitality, luxury travel, lifestyle or in luxury PR/Communications environments and experience in producing campaign reporting, media analysis and communications summaries.
Benefits & Recognition:
- Learning & Development – unique programmes for various career stages.
- MOstay – complimentary nights and attractive rates worldwide for you and your loved ones.
- Health & Colleague Wellness – a variety of health benefits and wellness programmes globally.
- Retirement Plans – different plans depending on length of service and role.
- Access to discounts and deals with over 500 retailers, gym memberships and travel deals.
- 50% F&B & Spa discount on property.
- Special MO discounted rate at Anytime Fitness gyms across the world.
- Complimentary Westfield Healthcare cash plan.
- Colleague Experience Stay in‑house with breakfast after probation.
- Friends & Family hotel rate and Spa discount.
- 1 paid Charity Day per year.
- Season ticket loan & cycle to work scheme.
- £750 recruitment referral bonus.
- Free meals on duty & uniform dry‑cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Subsidised podiatry sessions with Bastien pedicurists.
- Free Life Assurance benefits during service.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Social, wellbeing, charity and sporting events throughout the year.
Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in the culture, and sustainability implications are considered with every decision. Initiatives include single‑use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction.
We believe a diverse and inclusive culture is better for everyone. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, given equal opportunities and valued for their contributions. No form of bullying, intimidation, discrimination or harassment will be tolerated.
All candidates must have obtained the right to work and live in the UK; documented evidence of eligibility will be required.
We’re Fans. Are you?
Marketing & Communications Manager employer: Mandarin Oriental
Mandarin Oriental Hyde Park, London is an exceptional employer that champions a collaborative and respectful work culture, offering extensive learning and development programmes tailored to various career stages. Employees enjoy a wealth of benefits including complimentary stays, health and wellness initiatives, and a commitment to sustainability, all while being part of a prestigious brand known for its luxury hospitality. With a focus on diversity and inclusion, the hotel fosters an environment where every colleague is valued and empowered to grow.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing & Communications Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in marketing and communications. Whether it’s campaigns you’ve led or articles you’ve written, having tangible examples will make you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company inside out. Understand their values, recent news, and what makes them tick. This way, you can tailor your answers to show how you fit into their culture and goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Mandarin Oriental.
We think you need these skills to ace Marketing & Communications Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and contributing to the luxury experience we offer.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in luxury hospitality or PR. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Use it to explain why you’re the perfect fit for the Marketing & Communications Manager role and how you can help us elevate our brand. Keep it engaging and professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mandarin Oriental
✨Know Your Stuff
Before the interview, dive deep into the Mandarin Oriental brand and its values. Familiarise yourself with their recent campaigns and press releases. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Storytelling Skills
As a Marketing & Communications Manager, storytelling is key. Prepare examples of past campaigns where you successfully crafted narratives that engaged audiences. Be ready to discuss how you can bring that same creativity to Mandarin Oriental.
✨Build Connections
Highlight your experience in building relationships with journalists and influencers. Share specific instances where your networking skills led to successful media coverage or partnerships. This will demonstrate your ability to thrive in a collaborative environment.
✨Embrace the Growth Mindset
Mandarin Oriental values a growth mindset, so be prepared to discuss how you've learned from challenges in your previous roles. Share examples of how you've adapted strategies based on feedback or changing market conditions to show you're always looking to improve.
