Luxury Front-of-House Host – VIP Guest Service
Luxury Front-of-House Host – VIP Guest Service

Luxury Front-of-House Host – VIP Guest Service

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create unforgettable experiences for guests and manage reservations with flair.
  • Company: Luxury hotel in London known for its vibrant atmosphere.
  • Benefits: Training programs, welfare benefits, and career development opportunities.
  • Why this job: Join a prestigious team and elevate your hospitality skills in a luxury setting.
  • Qualifications: Professionalism, warm communication, and attention to detail required.
  • Other info: Enjoy a dynamic work environment with rotating shifts.

The predicted salary is between 36000 - 60000 £ per year.

A luxury hotel in London is seeking a Host to join its vibrant Food & Beverage team. The role involves creating a memorable experience for guests, managing reservations, and overseeing guest check-ins. Candidates must demonstrate professionalism, warm communication, and attention to detail while managing a rotating shift schedule. With substantial perks including training programs and welfare benefits, this position promises career development in an esteemed environment.

Luxury Front-of-House Host – VIP Guest Service employer: Mandarin Oriental

Join a prestigious luxury hotel in London, where you will be part of a dynamic Food & Beverage team dedicated to delivering exceptional guest experiences. With a strong emphasis on employee growth through comprehensive training programmes and generous welfare benefits, this role offers a unique opportunity to thrive in a vibrant work culture that values professionalism and attention to detail.
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Contact Detail:

Mandarin Oriental Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Front-of-House Host – VIP Guest Service

Tip Number 1

Network like a pro! Reach out to people in the luxury hospitality industry, especially those who work at hotels you admire. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your personality! When you get an interview, let your warm communication skills shine through. Remember, they’re looking for someone who can create memorable experiences for guests, so be genuine and engaging.

Tip Number 3

Be prepared to discuss your attention to detail. Think of examples from past experiences where you went above and beyond for a guest or handled a tricky situation with finesse. This will show you’re the perfect fit for the role.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you’re serious about joining our vibrant team in the luxury sector.

We think you need these skills to ace Luxury Front-of-House Host – VIP Guest Service

Guest Service
Reservation Management
Check-in Procedures
Professionalism
Warm Communication
Attention to Detail
Shift Management
Team Collaboration
Problem-Solving Skills
Customer Experience Enhancement

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see how you can create memorable experiences for our guests, so don’t be afraid to share a bit about yourself and your passion for hospitality.

Tailor Your Application: Make sure to tailor your application specifically for the Luxury Front-of-House Host role. Highlight your relevant experience in guest service and any skills that align with managing reservations and check-ins. We love seeing candidates who understand what we’re all about!

Be Professional Yet Warm: Remember, professionalism is key, but so is warmth! Use a friendly tone in your writing to reflect the kind of warm communication we value at StudySmarter. This will help us envision how you’ll interact with our VIP guests.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or perks we offer!

How to prepare for a job interview at Mandarin Oriental

Know the Hotel Inside Out

Before your interview, do some research on the hotel’s history, values, and unique offerings. This will not only impress the interviewers but also help you tailor your answers to align with their brand and guest experience.

Showcase Your Communication Skills

As a Luxury Front-of-House Host, warm communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter, such as handling guest inquiries or managing reservations.

Demonstrate Attention to Detail

Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s remembering a guest’s preferences or ensuring a seamless check-in process, showcasing this skill will resonate well with the interviewers.

Be Ready for Shift Questions

Since the role involves a rotating shift schedule, be prepared to discuss your flexibility and how you manage work-life balance. Highlight any previous experience in similar environments to show you can thrive under varying schedules.

Luxury Front-of-House Host – VIP Guest Service
Mandarin Oriental

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