Mandarin Oriental Hyde Park, London is seeking an experienced Spa Operations Manager to lead the Spa & Wellness team at its iconic London address. You will drive high standards of service, manage daily spa operations, and support budgeting and profitability while overseeing staff training and guest satisfaction.
The role requires a background in a luxury spa or five‑star hotel environment, strong IT literacy, and excellent communication skills to coordinate with a global team and VIP guests.
#J-18808-LjbffrLux Spa Operations Lead | Guest Experience & Profit employer: Mandarin Oriental
Mandarin Oriental is an exceptional employer, offering a vibrant work culture where Spa Therapists can thrive in a dynamic environment in Greater London. With unique learning and development programs, generous health benefits, and an impressive holiday entitlement of up to 33 days, employees are supported in their professional growth while enjoying a fulfilling career in wellness and hospitality.