Mandarin Oriental London Corporate Offices seeks a Manager, Loyalty Operations to lead the Fans of M.O. loyalty programme across the portfolio within the Customer Experience team.
You will ensure flawless on-property fulfillment of member benefits and successful onboarding of hotels. You will develop training materials, manage the Hotel Champions community, and collaborate with Quality and Regional Operations to embed standards while driving continuous improvement through data and frontline
#J-18808-LjbffrLoyalty Operations Leader: Elevate Guest Experiences employer: Mandarin Oriental
Mandarin Oriental is an exceptional employer, offering a vibrant work culture where Spa Therapists can thrive in a dynamic environment in Greater London. With unique learning and development programs, generous health benefits, and an impressive holiday entitlement of up to 33 days, employees are supported in their professional growth while enjoying a fulfilling career in wellness and hospitality.
