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- Tasks: Lead global sales strategy for Mandarin Oriental's European portfolio and drive revenue growth.
- Company: Join a prestigious luxury hospitality brand with a commitment to excellence.
- Benefits: Enjoy health benefits, wellness programmes, and unique learning opportunities.
- Why this job: Shape the future of luxury hospitality while building strong client relationships.
- Qualifications: 10+ years in hotel sales with proven leadership and strategic skills.
- Other info: Be part of a collaborative culture that values your growth and wellbeing.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Based within the Mandarin Oriental global commercial organisation and based at the London Corporate Head Office, the Vice President of Global Sales - Europe is responsible for leading and driving the global sales strategy across the Group's European portfolio, with the objective of delivering sustained revenue growth and increased market share. This role requires a highly experienced luxury hospitality sales leader with a strong foundation in onâproperty hotel operations, combined with extensive corporate experience leading regional sales teams at a senior level. This background is essential to success in the role.
This role owns the strategic direction, leadership and performance of the Europe Global Sales function, ensuring strong alignment between global sales priorities, regional execution and hotelâlevel commercial objectives. It requires a balance of senior sales leadership, commercial planning and handsâon engagement with key clients and partners.
As Vice President of Global Sales - Europe, you will play a critical role in shaping the future of Mandarin Oriental's global sales strategy, strengthening key relationships, supporting new hotel openings and ensuring the European portfolio is positioned as a highâperforming, sustainable growth channel for the Group, while remaining true to Mandarin Oriental's luxury positioning and brand values.
As Vice President of Global Sales - Europe, you will be responsible for the following duties:
- Sales Strategy and Planning
- Develop and execute the global sales strategy for Europe, aligned with Mandarin Oriental's brand positioning and overall business objectives.
- Own global and regional key account relationships, engaging directly with Câlevel and senior decisionâmakers to understand market needs and deliver tailored, highâvalue solutions.
- Lead and execute global and regional contract strategies to secure volume and strategic business.
- Drive a coordinated approach to largeâscale RFPs to secure outsized commercial impact.
- Monitor and analyse global and propertyâlevel sales performance metrics, translating insights into clear strategic recommendations.
- Collaborate closely with Marketing, Revenue Management, Distribution and Brand teams to ensure alignment across all commercial initiatives.
- Support new hotel openings across Europe by developing preâopening sales strategies, building market awareness and establishing key client relationships to ensure strong performance from launch.
- Team Management and Leadership
- Lead, inspire and manage a geographically dispersed Global Sales team across Europe.
- Coach, mentor and develop Sales Directors, Associate Directors, Sales Managers, Global Sales Agents and support colleagues to drive performance and longâterm career growth.
- Set clear performance goals and expectations, providing regular feedback and coaching aligned with business priorities.
- Foster a collaborative, inclusive and highâperformance culture that reflects Mandarin Oriental's values and leadership standards.
- Travel and Relationship Management
- Represent Mandarin Oriental across the annual Global Sales Calendar, industry trade shows, client events and conferences.
- Build and maintain strong seniorâlevel relationships with key clients, including corporate accounts, luxury travel agencies, consortia and strategic partners.
- Lead negotiations for major group, corporate and partnership agreements.
- Ensure exceptional client experience and satisfaction through effective seniorâlevel account management.
- Sales Effectiveness and Process Improvement
- Evaluate the effectiveness of the Global Sales function in partnership with the Vice President, Global Sales, ensuring sales activity and events are used strategically to drive engagement and revenue.
- Provide insight into sales tools, technologies and CRM systems to enhance productivity, visibility and dataâdriven decisionâmaking.
Expectations and Qualifications
- Bachelor's degree, preferably in Hotel Management, Business Administration or Marketing.
- 10+ years' experience in hotels, travel trade or a comparable fastâpaced industry.
- Strong global sales experience, with deep understanding of the European market.
- Proven track record of delivering and exceeding ambitious revenue and growth targets.
- Significant senior sales leadership experience, with the ability to influence, develop and empower highâperforming teams.
- Strong analytical and strategic thinking skills, with the ability to interpret market dynamics and translate insights into action.
- Comfort operating in a fastâpaced, evolving and highly collaborative environment.
- Global mindset with experience working across regions and cultures; additional language skills are an advantage.
Our Commitment To You
- Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay: When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: Finding the right workâlife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans: When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
Vice President, Global Sales, Europe in London employer: Mandarin Oriental
Contact Detail:
Mandarin Oriental Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Vice President, Global Sales, Europe in London
â¨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events, trade shows, or even online. Building relationships can open doors that a CV just can't.
â¨Tip Number 2
Show your passion for luxury hospitality! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your vision for how you can contribute to their success.
â¨Tip Number 3
Prepare for interviews by researching the company inside out. Know their values, recent news, and what makes them tick. This will help you tailor your responses and show you're genuinely interested.
â¨Tip Number 4
Donât forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows youâre proactive and keen on the role.
We think you need these skills to ace Vice President, Global Sales, Europe in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in luxury hospitality sales. We want to see how your background aligns with our goals at Mandarin Oriental, so donât hold back on showcasing your achievements!
Showcase Your Leadership Skills: As a Vice President, you'll need to lead a team effectively. Use your application to demonstrate your leadership style and how you've inspired teams in the past. We love seeing examples of coaching and mentoring that have led to success.
Highlight Your Strategic Thinking: Weâre looking for someone who can develop and execute a global sales strategy. In your application, share specific instances where youâve successfully planned and implemented strategies that drove revenue growth and market share.
Engage with Us Online: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity. Plus, we love connecting with potential new members of the #MOfamily!
How to prepare for a job interview at Mandarin Oriental
â¨Know Your Market
Before the interview, dive deep into the European luxury hospitality market. Understand current trends, key players, and how Mandarin Oriental positions itself within this landscape. This knowledge will help you speak confidently about how you can drive sales strategy and growth.
â¨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed diverse teams in the past. Share specific examples of how you've inspired and developed sales teams, as well as how you foster a high-performance culture that aligns with brand values.
â¨Prepare for Strategic Discussions
Expect to engage in conversations about strategic planning and execution. Bring examples of how you've developed and implemented successful sales strategies in previous roles, particularly those that involved collaboration with marketing and revenue management teams.
â¨Build Relationships on the Spot
During the interview, demonstrate your relationship-building skills. Be ready to discuss how you would engage with C-level executives and key clients. Consider role-playing scenarios where you negotiate contracts or manage client expectations to showcase your interpersonal skills.
