At a Glance
- Tasks: Lead payroll functions and optimise labour performance in a luxury hotel environment.
- Company: Join the prestigious Mandarin Oriental Hotel Group, known for exceptional service and luxury.
- Benefits: Enjoy competitive pay, wellness programmes, and unique perks like complimentary hotel stays.
- Other info: Flexible working hours with opportunities for career development and community engagement.
- Why this job: Make a real impact in a dynamic team while embracing growth and sustainability.
- Qualifications: Experience in payroll management within hospitality and strong analytical skills required.
The predicted salary is between 60750 - 74250 £ per year.
- Senior Manager Payroll & Labour Performance, Finance
- 39 hours, 5 days per week
We’re looking for an Senior Manager Payroll & Labour Performance to join our Finance team.
Are you a master of craft?
Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly?
Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline.
Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.
As an Senior Manager Payroll & Labour Performanceat Mandarin Oriental Hyde Park, London, we expect from you:
- Lead the end-to-end payroll function, ensuring accurate and timely payroll delivery with strong controls, governance and compliance.
- Own labour cost and productivity reporting, monitoring payroll against budget and identifying trends, risks and opportunities for improved performance.
- Partner with Finance, People & Culture and operational leaders to turn payroll and workforce data into clear, commercially focused actions.
- Oversee the integrity of payroll and workforce systems, including ADP, Workday and On Track, ensuring accurate data and effective system interfaces.
- Lead and develop the Payroll team while driving continuous improvement, automation and stronger payroll processes.
As an Senior Manager Payroll & Labour Performance, you will be working mainly Monday to Friday, 39 hours a week from the office.
However depending on business needs, occasionally on weekends so flexibility is required where applicable.
- To be a successful
- Senior Manager, Payroll & Labour Performance
, you will have proven experience leading payroll within the hospitality industry, ideally in a five-star hotel environment, with strong knowledge of UK payroll requirements and controls.
You will bring strong commercial and analytical skills, with experience in labour cost management, budgeting, forecasting and productivity analysis, alongside excellent leadership and stakeholder management skills.
Experience working with payroll and workforce systems such as ADP, Workday and On Track would be highly advantageous.
- Our Commitment To You
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay.
When you work as hard as our colleagues do, it’s important to take time off.
As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness.
Finding the right work-life balance is important.
Your wellbeing matters to us.
A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
- 50% F&B & Spa discount on property
- Special MO discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum)
- Complimentary Westfield Healthcare cash plan, children added at no extra cost
- Colleague Experience Stay in-house with breakfast included upon completed probation
- Friends & Family hotel rate and Spa discount
- 1 paid Charity Day per year to dedicate to a charity of your choice
- Season ticket loan & cycle to work scheme
- £750 recruitment referral bonus
- Free meals on duty & uniform dry-cleaning services
- Increased holiday entitlement with Length of Service, up to 33 days off
- Subsidized podiatry sessions with our incredible Bastien pedicurists
- Free Life Assurance benefits whilst in service
- Access to Hospitality Action’s Employee Assistance Programme
- Employee Recognition Programmes
- Social, wellbeing, charity, and sporting events throughout the year
SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.
Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel.
Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC.
We strive for a better future for the next generation.
Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts.
We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction.
We are committed to doing the right thing, every day.
DIVERSITY & INCLUSION. DIVERSITY & INCLUSION.
We believe a diverse and inclusive culture is better for everyone.
Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.
All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles.
No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
ELIGIBILITY TO WORK IN THE UK.
Please note, all candidates applying for this role must have obtained the right to work and live in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We’re Fans. Are you?
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Senior Manager Payroll & Labour Performance in London employer: Mandarin Oriental
Mandarin Oriental Mayfair, London is an exceptional employer that prioritises the growth and wellbeing of its employees within a luxurious and supportive environment. With a strong commitment to learning and development, generous benefits including the MOstay programme, and a focus on sustainability and diversity, the hotel fosters a culture where every team member can thrive and contribute to creating unforgettable experiences for guests. Join us in a vibrant location that embodies both elegance and opportunity.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Payroll & Labour Performance in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Mandarin Oriental!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Mandarin Oriental.
We think you need these skills to ace Senior Manager Payroll & Labour Performance in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Mandarin Oriental. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Mandarin Oriental and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Mandarin Oriental. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Mandarin Oriental's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Mandarin Oriental
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Mandarin Oriental.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Mandarin Oriental will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Mandarin Oriental and how you would contribute to adapting HR strategies.
