Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and innovate F&B operations across Europe & Americas for luxury hotels.
- Company: Join the prestigious Mandarin Oriental, known for exceptional service and luxury experiences.
- Benefits: Enjoy competitive salary, health benefits, wellness programmes, and unique career development opportunities.
- Why this job: Make a real impact in a dynamic environment while embracing a growth mindset.
- Qualifications: 7+ years in luxury F&B management with strong financial and analytical skills.
- Other info: Collaborative culture focused on talent development and operational excellence.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Mandarin Oriental is looking for a Regional Director of F&B Operations / Europe & Americas to join our Food & Beverage team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Based at the Mandarin Oriental Corporate Office in London, the Regional Director of F&B Operations / Europe & Americas is responsible for overseeing Food & Beverage operations across multiple locations within the region. The role ensures exceptional guest experiences, consistency, quality control, financial performance, and service excellence, while maintaining brand standards. The position reports to the Group Director of Food & Beverage and oversees Directors of F&B and Executive Chefs through a dotted‑line structure.
Responsibilities- Regional Leadership: Execute regional F&B strategy aligned with the brand’s vision and mission. Drive award‑winning, innovative concepts and ensure operational excellence. Monitor financial performance, identify opportunities, and implement improvement plans. Optimize profit margins without compromising guest or colleague satisfaction. Lead and motivate property F&B leadership teams, holding them accountable for results.
- Hotel Openings: Partner with Concept Development and Opening Excellence teams during pre‑opening and opening phases. Ensure operational feasibility of concepts and smooth transition to property teams. Support hiring of key on‑property F&B leadership roles.
- Operations: Identify preferred suppliers and negotiate regional partnerships. Introduce new F&B products and concepts to meet market trends and guest expectations. Ensure SOPs and policies are implemented and monitored consistently. Provide guidance on menu engineering and upselling strategies.
- Revenue Management: Advise on revenue strategies and oversee budgeting, cost control, and revenue generation for all F&B outlets.
- Brand & Communication: Support F&B marketing campaigns and collaborate with Brand, Sales & Marketing, and PR teams. Drive regional execution of global award strategies to maximize visibility.
- Systems: Ensure consistent and accurate usage of systems (e.g., SevenRooms) to maximize performance.
- Talent & Learning: Identify and develop talent within regional F&B teams. Foster a performance‑driven culture and attract best‑in‑class talent. Support regional training programs and cultural exchange initiatives.
- Standards & Auditing: Ensure post‑audit improvement plans are executed. Support properties in meeting goals on quality, safety, and finance‑led audits.
- Bachelor’s degree in Hospitality, Culinary Arts, Business, or related field.
- Excellent financial and analytical abilities.
- Minimum 7 years’ experience in hospitality F&B management, preferably in luxury concepts (Michelin, Gault & Millau, 50 Best).
- Strong background in menu development and guest experience innovation.
- Proven ability to manage teams and projects across multiple stakeholders.
- Learning & Development: Your success is our success. We craft unique programmes for every stage of your career so you can grow continuously.
- MOstay: Enjoy complimentary nights and attractive rates at Mandarin Oriental properties worldwide.
- Health & Wellness: Your wellbeing matters to us. We offer global health benefits and wellness programmes.
- Retirement Plans: We reciprocate your commitment with competitive retirement plans.
- Local Benefits: Competitive salary and benefits package.
We’re Fans. Are you?
Regional Director of F&B Operations, Europe & Americas in London employer: Mandarin Oriental
Contact Detail:
Mandarin Oriental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director of F&B Operations, Europe & Americas in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend events where you can meet people in the F&B sector. A friendly chat can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your expertise! Prepare a portfolio showcasing your past successes in F&B operations. This could include innovative concepts you've implemented or financial improvements you've driven. It’s all about demonstrating your value!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Mandarin Oriental or similar companies through our website, expressing your interest and how you can contribute to their vision.
✨Tip Number 4
Prepare for interviews by researching the latest trends in luxury F&B. Be ready to discuss how you can drive award-winning concepts and enhance guest experiences. Show them you’re not just a candidate, but a future leader!
We think you need these skills to ace Regional Director of F&B Operations, Europe & Americas in London
Some tips for your application 🫡
Show Your Passion for F&B: When writing your application, let your love for food and beverage shine through! Share specific experiences that highlight your passion and how it aligns with our mission at Mandarin Oriental.
Tailor Your CV: Make sure your CV is tailored to the role of Regional Director of F&B Operations. Highlight relevant experience in luxury hospitality and any innovative concepts you've implemented in previous roles.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your achievements and skills at a glance. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Mandarin Oriental
✨Know Your F&B Trends
Stay updated on the latest trends in food and beverage, especially within luxury hospitality. Be ready to discuss innovative concepts you've implemented or admired, and how they could align with Mandarin Oriental's vision.
✨Showcase Your Leadership Style
Prepare to share specific examples of how you've led teams in previous roles. Highlight your approach to motivating staff and driving accountability, as well as how you foster a performance-driven culture.
✨Financial Acumen is Key
Brush up on your financial management skills. Be prepared to discuss how you've monitored financial performance in past roles, identified opportunities for improvement, and optimised profit margins while maintaining guest satisfaction.
✨Emphasise Collaboration
Since this role involves working with various stakeholders, be ready to talk about your experience collaborating with different teams, such as marketing and operations. Share how you’ve successfully partnered with others to achieve common goals.