People & Culture Officer in London

We’re looking for a People and Culture Officer to join our vibrant and dynamic People & Culture Team at Mandarin Oriental Mayfair, London. Within your role as People and Culture Officer you will be responsible for:

• Managing the Talent Attraction cycle from posting vacancies, screening CVs, interviewing candidates, sending out offers and preparing contracts of employment, in line with operational budget.
• Preparing vacancy list and informing Head of Departments of new starters.
• Preparing onboarding of new colleagues, including setting up their profiles for various digital systems.
• Payroll, sickness and absence administration as required.
• Ensuring that all People & Culture administration procedures are carried out in accordance with legal requirements.
• Keeping up to date with all UK & European legislation affecting People & Culture.
• Responding to all reference requests for current colleagues, ex‑colleagues and other employers in a timely manner.
• Ensuring that all recruits have valid work permits for the UK and, where requested, applying for work permits, administering renewals, extensions and cancellations by liaising with Immigration.
• Being the face and first point of contact of the office for all colleagues to approach.
• Assisting, developing, implementing and adhering to Company & Hotel People & Culture policies and procedures.
• Assisting the Senior People & Culture Management team with any project work as and when required.
• Being responsible for the administrative tasks related to internal social and employee engagement.

As a People and Culture Officer you will work Monday to Friday, 40 hours a week.

Our Commitment To You

• Learning & Development – unique learning and development programmes for various stages in your career.
• MOstay – complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness – a variety of health benefits and wellness programmes are offered.
• Retirement Plans – different retirement plans depending on the length of your service and your role.
• One paid Charity Day per year to dedicate to a charity of your choice.
• Increased holiday entitlement with Length of Service, up to 33 days off.
• Access to Hospitality Action’s Employee Assistance Programme.

Sustainability

Mandarin Oriental’s corporate responsibility values are deeply ingrained in our culture. We align our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council. Our initiatives include single‑use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction.

Diversity & Inclusion

We believe a diverse and inclusive culture is better for everyone. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment will be tolerated.

Eligibility to Work in the UK

All candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.