At a Glance
- Tasks: Lead media strategies and build relationships with influencers in luxury hospitality.
- Company: Join the award-winning Mandarin Oriental Hotel Group, known for luxury and exceptional service.
- Benefits: Enjoy competitive perks like health benefits, discounts, and unique learning opportunities.
- Other info: Embrace a culture of sustainability and diversity while growing your career.
- Why this job: Be part of a dynamic team shaping luxury experiences and making an impact.
- Qualifications: Experience in luxury PR/Communications and strong storytelling skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for a Marketing & Communications Manager to join our Sales & Marketing team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award‑winning owner and operator of some of the world’s most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.
As a Marketing & Communications Manager at Mandarin Oriental Hyde Park, London, we expect from you:
- Lead day‑to‑day press office activity and media enquiries across the hotel and restaurants.
- Develop proactive media strategies aligned to commercial priorities across Rooms, F&B, Wellness and partnerships.
- Build relationships with journalists, editors, broadcasters, influencers and key opinion leaders across luxury, travel, lifestyle and F&B.
- Coordinate press visits, interviews, photoshoots, media hosting and influencer stays.
- Develop integrated PR and communications plans for campaigns, partnerships, launches and seasonal activations.
To be a successful Marketing & Communications Manager candidate you will have strong organisational and multitasking skills, a keen eye for detail, excellent communication ability, and strong copywriting, editorial and storytelling capability.
Ideal candidates will have proven experience within luxury hospitality, luxury travel, lifestyle or in luxury PR/Communications environments and experience in producing campaign reporting, media analysis and communications summaries.
Benefits & Recognition:
- Learning & Development – unique programmes for various career stages.
- MOstay – complimentary nights and attractive rates worldwide for you and your loved ones.
- Health & Colleague Wellness – a variety of health benefits and wellness programmes globally.
- Retirement Plans – different plans depending on length of service and role.
- Access to discounts and deals with over 500 retailers, gym memberships and travel deals.
- 50% F&B & Spa discount on property.
- Special MO discounted rate at Anytime Fitness gyms across the world.
- Complimentary Westfield Healthcare cash plan.
- Colleague Experience Stay in‑house with breakfast after probation.
- Friends & Family hotel rate and Spa discount.
- 1 paid Charity Day per year.
- Season ticket loan & cycle to work scheme.
- £750 recruitment referral bonus.
- Free meals on duty & uniform dry‑cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Subsidised podiatry sessions with Bastien pedicurists.
- Free Life Assurance benefits during service.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Social, wellbeing, charity and sporting events throughout the year.
Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in the culture, and sustainability implications are considered with every decision. Initiatives include single‑use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction.
We believe a diverse and inclusive culture is better for everyone. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, given equal opportunities and valued for their contributions. No form of bullying, intimidation, discrimination or harassment will be tolerated.
All candidates must have obtained the right to work and live in the UK; documented evidence of eligibility will be required.
We’re Fans. Are you?
Marketing & Communications Manager in London employer: Mandarin Oriental
Mandarin Oriental Hyde Park, London is an exceptional employer that champions a culture of integrity, respect, and collaboration. With a strong focus on employee growth through unique learning and development programmes, alongside generous benefits such as complimentary stays, wellness initiatives, and a commitment to sustainability, we create a rewarding environment for our team members. Join us in delivering legendary service while enjoying a vibrant workplace that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing & Communications Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury hospitality scene. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best marketing campaigns, press releases, and any media coverage you've secured. This will not only showcase your talent but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for interviews by researching the company inside out. Understand their brand values, recent campaigns, and what makes them stand out in the luxury market. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining us at Mandarin Oriental, which is always a bonus in the eyes of hiring managers.
We think you need these skills to ace Marketing & Communications Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love marketing and communications, especially in the luxury hospitality sector. Share your experiences that reflect your passion and commitment.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight your relevant experience in luxury PR or communications, and don’t forget to showcase your strong copywriting and storytelling skills. We’re looking for someone who can really connect with our brand!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Marketing & Communications Manager position. Be sure to mention how your values align with ours, and give examples of how you've successfully managed media strategies in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Mandarin Oriental Hyde Park!
How to prepare for a job interview at Mandarin Oriental
✨Know Your Stuff
Before the interview, dive deep into Mandarin Oriental's brand values and recent campaigns. Familiarise yourself with their luxury offerings and sustainability initiatives. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Storytelling Skills
As a Marketing & Communications Manager, storytelling is key. Prepare examples of past campaigns where your storytelling made an impact. Be ready to discuss how you can bring that same creativity to Mandarin Oriental's luxury narrative.
✨Build Rapport with the Interviewers
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Mandarin Oriental and share your enthusiasm for working in a collaborative environment. This will demonstrate your team spirit and alignment with their culture.
✨Prepare Questions That Matter
Have thoughtful questions ready that reflect your understanding of the role and the company. Inquire about their future marketing strategies or how they measure the success of their campaigns. This shows you're not just interested in the job, but also in contributing to their vision.
