Chief Engineer in London

Mandarin Oriental Hotel Group is the award‐winning owner and operator of some of the world’s most luxurious hotels, resorts and residences located in prime destinations, with a strong development pipeline. Increasingly recognised for the world‐sought properties, the Group provides legendary service inspired by Asian heritage while representing the cutting‐edge of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address – an oriental luxury world focused on guests.

Responsibilities

• Work closely with the Director of Technical Services to provide operational engineering support and act in their stead as necessary.
• Plan and formulate the engineering programme, organising staff according to project and maintenance requirements.
• Review preventive maintenance tasks and yearly work schedules for all equipment, ensuring they are updated regularly in line with local authority regulations, corporate standards, and input from operational departments.
• Lead the establishment of objectives for the Engineering Department and coordinate operational activities of all trades to achieve those objectives.
• Actively participate in the Emergency Response Team and manage follow‐up on operational and technical matters related to the hotel emergency procedures.

Qualifications

To be a successful Chief Engineer candidate, you must have previous experience in a similar role, preferably in hotels, and have led a team.

Our Commitment to You

• Learning & Development – Your success is our success. We craft unique learning programmes for various career stages to enable continuous growth.
• MOstay – As part of the #MOfamily you can stay with us wherever you go. The MOstay programme offers complimentary nights and attractive rates for you and your loved ones.
• Health & Colleague Wellness – Finding the right work‐life balance is important. We offer a variety of health benefits and wellness programmes globally.
• Retirement Plans – We offer different retirement plans based on length of service and role.
• Access to discounts and deals with over 500 popular high‐street retailers, including discounted gym memberships and travel deals.
• 50 % F&B & Spa discount on property.
• Special MO‐discounted rate at Anytime Fitness gyms worldwide (£30 per month or £300 per annum).
• Complimentary Westfield Healthcare cash plan, children added at no extra cost.
• Colleague experience stay in‐house with breakfast included upon completed probation.
• Friends & Family hotel rate and spa discount.
• 1 paid Charity Day per year to dedicate to a charity of your choice.
• Season ticket loan & cycle‐to‐work scheme.
• £750 recruitment referral bonus.
• Free meals on duty & uniform dry‐cleaning services.
• Increased holiday entitlement with length of service, up to 33 days off.
• Subsidised podiatry sessions with our Bastien pedicurists.
• Free life assurance benefits whilst in service.
• Access to Hospitality Action's Employee Assistance Programme.
• Employee Recognition programmes.
• Social, wellbeing, charity, and sporting events throughout the year.

Sustainability at Mandarin Oriental Hyde Park, London

Mandarin Oriental Hyde Park is a proudly certified Global Sustainable Tourism Council hotel. Corporate responsibility values are deeply ingrained in the culture, and sustainability implications are carefully considered with every decision across the Group, aligning our efforts with the GSTC criteria. We strive for a better future: protecting the environment, people, and communities. We have implemented initiatives such as single‐use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices, and waste reduction.

Diversity & Inclusion

We believe a diverse and inclusive culture is better for everyone. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly, given equal opportunities, and valued for their contributions. No bullying, intimidation, discrimination or harassment will be tolerated.

Eligibility to work in the UK

Please note that all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence will be required by the recruitment process.