At a Glance
- Tasks: Design and build bespoke applications to solve real business problems using cutting-edge technology.
- Company: Join the innovative team at Mandarin Oriental Hotel Group in London.
- Benefits: Enjoy competitive salary, wellness programmes, and unique learning pathways for career growth.
- Other info: Be part of a culture that values hands-on technical craft and continuous learning.
- Why this job: Make a tangible impact with AI solutions while developing your skills in a dynamic environment.
- Qualifications: Degree in Computer Science or equivalent experience; strong coding skills required.
The predicted salary is between 60750 - 74250 £ per year.
AI Business Solutions & Innovation Manager
Mandarin Oriental Hotel Group is looking for an AI Business Solutions & Innovation Manager to join our Information Technology team.
- As a member of the
- Information Technology department located in the Mandarin Oriental Corporate Office in
- London
, you will be a hands‑on builder who designs, codes, and delivers bespoke applications that solve real business problems across the organisation.
The role combines strong technical craftsmanship with commercial judgement and plays a key role in expanding the organisation’s ability to build impactful solutions in-house.
It reports to the Director of Tech Innovation & Portfolio Management.
Responsibilities
- Partner with business teams to identify problems that can be solved by purpose‑built applications and tools.
- Design, build, and deliver bespoke applications end‑to‑end, from concept through to production‑ready software, including ongoing maintenance.
- Write, test, and maintain clean, functional code, using AI‑assisted development tools to accelerate delivery without compromising quality.
- Integrate applications with existing systems and data sources where applicable.
- Translate business requirements directly into technical solutions, rapidly prototyping and iterating with users until the solution delivers real value.
- Develop Gen AI‑powered features and applications that create tangible business advantage.
- Own the technical delivery lifecycle of in‑house solutions, including version control, testing, deployment, and continuous iteration.
- Work directly with business stakeholders to scope problems, validate solutions, and ensure strong adoption.
- Maintain and enhance applications after launch, responding to user feedback and evolving requirements.
- Stay abreast of the latest trends in Gen AI and emerging technologies, recommending relevant innovations.
- Ensure all solutions comply with organisational standards for data privacy, security, and ethical use of technology.
- Apply sound engineering judgement to decide when to build, when to integrate, and when an existing tool already solves the problem.
- Document solutions, code, and technical decisions to ensure maintainability and effective knowledge sharing.
- Contribute to a culture of building, demonstrating what is possible when business problems are met with hands‑on technical craft.
Qualifications
- A degree in Computer Science, Software Engineering, or a related field, or equivalent hands‑on development experience.
- Demonstrated experience building and shipping applications, with a portfolio of working software.
- Hands‑on experience with AI‑assisted development tools and Gen AI application development.
- Strong, practical coding capability across the application stack (e. g. Python or similar).
- Experience integrating APIs, data sources, and third‑party services.
- Familiarity with version control, testing, and deployment practices.
- Strong problem‑solving and analytical abilities, with the ability to translate ambiguous business problems into working solutions.
- Excellent communication skills, particularly in working directly with non‑technical business users.
- Ability to manage multiple development initiatives in parallel.
- Self‑directed, resourceful, and genuinely passionate about building and continuous learning.
- Understanding of data privacy, security, and ethical considerations in software development.
- Our Commitment to You
- Learning & Development
Your success is our success. We craft unique learning pathways to support your career growth.
- MOstay
- As a member of the
- MOfamily
, enjoy complimentary nights and special colleague rates across our global portfolio.
Health & Colleague Wellness
We offer a variety of programmes to support your wellbeing and work‑life balance.
Retirement Plans
We provide competitive retirement benefits based on your role and length of service.
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AI Business Solutions & Innovation Manager in London employer: Mandarin Oriental
Mandarin Oriental is an exceptional employer, offering a vibrant work culture where Spa Therapists can thrive in a dynamic environment in Greater London. With unique learning and development programs, generous health benefits, and an impressive holiday entitlement of up to 33 days, employees are supported in their professional growth while enjoying a fulfilling career in wellness and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land AI Business Solutions & Innovation Manager in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Mandarin Oriental or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Mandarin Oriental.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Mandarin Oriental.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Mandarin Oriental that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace AI Business Solutions & Innovation Manager in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Mandarin Oriental.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Mandarin Oriental and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Mandarin Oriental
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Mandarin Oriental uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
