In Room Dining Waiter

We’re looking for a Waiter to join our In Room Dining team at Mandarin Oriental Hyde Park, London. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

As a Waiter at Mandarin Oriental Hyde Park, London we expect from you:

• To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service.
• To ensure a full knowledge of the In Room Dining menu and wine list in order to respond or amend guests requests to their full satisfaction.
• To ensure that the In Room Dining department is kept clean and in appropriate order at all times.
• To assist and prepare all VIP amenities in order to deliver them in compliance with our legendary quality standards.
• To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our legendary quality standards.

Our Commitment To You:

• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
• 3 complimentary nights per year, increasing to 5 with length of service.
• Discounted stays at our beautiful properties across the Group.
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals.
• 50% F&B & Spa discount.
• Complimentary Westfield Healthcare cash plan, children added at no extra cost.
• Friends & Family hotel rate and Spa discount.
• Season ticket loan & cycle to work scheme.
• Free meals on duty & uniform dry‑cleaning services.
• Increased holiday entitlement with Length of Service, up to 33 days off.
• 1 paid Charity Day per year to dedicate to a charity of your choice.
• Free Life Insurance benefits whilst in service.
• Company pension plan.
• Access to Hospitality Action’s Employee Assistance Programme.
• Employee recognition programmes.
• Colleague social events and wellness programmes.

SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK:

Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single‑use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION:

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long‑term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK:

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We’re Fans. Are you?