At a Glance
- Tasks: Lead global performance of Property Direct channel and enhance guest experiences.
- Company: Mandarin Oriental, a luxury hospitality brand known for excellence.
- Benefits: Competitive salary, luxury perks, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and excellence.
- Why this job: Join a prestigious brand and shape the future of luxury hospitality.
- Qualifications: Strong project management skills and a passion for luxury service.
The predicted salary is between 60000 - 80000 Β£ per year.
Mandarin Oriental in London seeks a Manager, Reservations Excellence to drive the performance of the Property Direct channel globally. You will support hospitality teams in their strategic execution, implementing best practices for revenue growth and exceptional guest experiences.
Your role will entail collaboration with corporate and property teams to optimize operations, deliver training, and monitor performance metrics. A commitment to luxury hospitality and strong project management abilities are essential.
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We think you need these skills to ace Head of Property Direct & Reservations Excellence
Project Management
Revenue Growth Strategies
Collaboration Skills
Training and Development
Performance Metrics Monitoring
Luxury Hospitality Knowledge
Operational Optimization