Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Plan and execute luxury events, ensuring five-star standards and memorable experiences.
- Company: Join the iconic Mandarin Oriental Hyde Park, a leader in luxury hospitality.
- Benefits: Enjoy competitive pay, health perks, and unique learning opportunities.
- Why this job: Be part of a dynamic team creating unforgettable events in a stunning environment.
- Qualifications: Experience in luxury event management and strong organisational skills required.
- Other info: Embrace a culture of sustainability, diversity, and continuous growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Groups and Events Manager to join our Event Sales team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.
Responsibilities
- Plan, coordinate, and execute luxury events and small groups, from high-profile corporate functions to bespoke social gatherings, ensuring flawless delivery and five-star standards.
- Build and maintain strong relationships with clients and event partners, anticipating needs and exceeding expectations throughout the event journey.
- Drive revenue and profitability through effective negotiation, upselling, and strategic event planning while safeguarding the hotel’s brand reputation.
- Collaborate seamlessly with culinary, event operations, sales, reservations and other operations teams, ensuring smooth communication and service excellence.
- Oversee all event logistics with exceptional attention to detail and organisational skill, delivering memorable experiences that reflect Mandarin Oriental’s legendary service.
Profile / Qualifications
As a Groups and Events Manager you will be in an office-based role, working predominantly from Monday to Friday, with some weekend coverage required. To be a successful Groups and Events Manager candidate, you will be a proven professional with experience delivering seamless events in a five-star luxury hotel environment. We are looking for candidates who are highly organized with strong attention to detail, you combine flawless event execution with commercial acumen to create exceptional guest experiences while maximizing revenue opportunities. With polished communication skills and a passion for excellence, you inspire confidence in clients and colleagues alike, ensuring every event exceeds expectations.
Our Commitment To You
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. Members of the #MOfamily can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness. Your wellbeing matters. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. We offer different retirement plans depending on the length of your service and your role.
- Access to discounts and deals with over 500 high street retailers, including discounted gym memberships and travel deals.
- 50% F&B & Spa discount on property.
- Special MO discounted rate at Anytime Fitness gyms across the world.
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Colleague Experience Stay in-house with breakfast included upon completed probation.
- Friends & Family hotel rate and Spa discount.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Season ticket loan & cycle to work scheme.
- £750 recruitment referral bonus.
- Free meals on duty & uniform dry-cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Subsidized podiatry sessions with our Bastien pedicurists.
- Free Life Assurance benefits whilst in service.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes. Social, wellbeing, charity, and sporting events throughout the year.
Sustainability, Diversity & Inclusion
Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are embedded in Mandarin Oriental’s culture, and sustainability considerations are taken with every decision across the Group, aligning our sustainable development efforts with GSTC criteria. We are committed to protecting the environment, people and communities as fundamental pillars of our work. Initiatives include single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction.
Diversity & Inclusion. We believe a diverse and inclusive culture is better for everyone. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for their contributions. No form of bullying, intimidation, discrimination or harassment will be tolerated.
Eligibility to work
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We’re Fans. Are you?
Groups & Events Manager employer: Mandarin Oriental
Contact Detail:
Mandarin Oriental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups & Events Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the events industry and let them know you're on the hunt for a Groups & Events Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, highlighting your attention to detail and ability to deliver five-star experiences. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. For a luxury hotel like Mandarin Oriental, understanding their commitment to exceptional service and sustainability will help you stand out as a candidate who truly aligns with their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Groups & Events Manager
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for event management shine through! Share specific examples of events you've managed and how you ensured they were memorable. We love candidates who can demonstrate their passion for creating exceptional experiences.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience in luxury environments and your ability to exceed client expectations. We want to see how your skills align with our values and the role of Groups & Events Manager.
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application is polished and free from errors. Use clear formatting and concise language to showcase your organisational skills. Remember, first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Mandarin Oriental
✨Know Your Events Inside Out
Before the interview, make sure you’re familiar with various types of events that Mandarin Oriental hosts. Research their past events and think about how you can contribute to their success. This shows your genuine interest and helps you speak confidently about your experience.
✨Showcase Your Organisational Skills
As a Groups and Events Manager, attention to detail is key. Prepare examples from your past roles where your organisational skills made a difference. Be ready to discuss how you manage multiple tasks and ensure flawless execution under pressure.
✨Demonstrate Your Communication Prowess
Polished communication is crucial in this role. Practice articulating your thoughts clearly and concisely. Think of scenarios where you’ve successfully built relationships with clients or resolved conflicts, as these will highlight your ability to inspire confidence.
✨Embrace the Growth Mindset
Mandarin Oriental values a growth mindset, so be prepared to discuss how you’ve learned from past experiences. Share specific instances where you adapted to challenges or sought feedback to improve your performance, showing that you’re committed to continuous development.
