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- Tasks: Lead global reservations strategy and enhance guest experiences in luxury hospitality.
- Company: Prestigious luxury hotel chain with a commitment to excellence.
- Benefits: Competitive salary, leadership opportunities, and a vibrant work culture.
- Why this job: Shape the future of luxury hospitality and make a lasting impact.
- Qualifications: 10+ years in luxury hospitality and strong leadership skills.
- Other info: Based in London with global responsibilities and growth potential.
The predicted salary is between 43200 - 72000 £ per year.
A luxury hotel chain is seeking a Reservations Excellence Director to shape the global approach to reservations, ensuring excellence and alignment with commercial strategies. Ideal candidates will have at least 10 years' experience in the luxury hospitality sector and a proven ability to lead large teams and drive performance improvements.
Responsibilities include:
- Developing training programs
- Setting performance targets
- Fostering a culture of continuous improvement
This role is based in London and offers significant responsibilities across global operations.
Global Reservations Excellence Director - Luxury Hospitality employer: Mandarin Oriental
Contact Detail:
Mandarin Oriental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Reservations Excellence Director - Luxury Hospitality
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend luxury hospitality events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent achievements. We want to show them that you’re not just another candidate; you’re genuinely interested in their mission and ready to contribute to their success.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve driven performance improvements or led teams to success. We need to demonstrate that you have the experience and skills to excel in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Global Reservations Excellence Director - Luxury Hospitality
Some tips for your application 🫡
Show Your Luxury Experience: Make sure to highlight your extensive experience in the luxury hospitality sector. We want to see how your background aligns with our vision for excellence in reservations, so don’t hold back on those impressive achievements!
Tailor Your Application: Take a moment to customise your application for this role. We love seeing candidates who understand our brand and can articulate how they would contribute to our global approach to reservations. It shows us you’re genuinely interested!
Demonstrate Leadership Skills: Since this role involves leading large teams, be sure to showcase your leadership experience. We’re looking for examples of how you’ve driven performance improvements and fostered a culture of continuous improvement in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Mandarin Oriental
✨Know Your Luxury Hospitality Inside Out
Make sure you brush up on the latest trends and challenges in the luxury hospitality sector. Understand what sets a luxury hotel apart and be ready to discuss how your experience aligns with these standards.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead large teams effectively. Think about specific instances where you've driven performance improvements and how you fostered a culture of continuous improvement within your team.
✨Be Ready to Discuss Training Program Development
Since developing training programs is a key responsibility, come prepared with ideas or frameworks for effective training in reservations excellence. This shows your proactive approach and understanding of the role's requirements.
✨Align with Commercial Strategies
Understand the commercial strategies of the hotel chain you're interviewing with. Be ready to discuss how you can align reservations excellence with these strategies to drive revenue and enhance guest satisfaction.
