Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their experience is unforgettable.
- Company: Join the vibrant team at Mandarin Oriental Mayfair, a luxury hotel brand.
- Benefits: Enjoy career progression, discounts, free meals, and more perks.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic environment where your passion for hospitality shines.
- Qualifications: Confident, approachable, and eager to interact with guests.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for a Doorperson to join our vibrant and dynamic Rooms Division team at Mandarin Oriental Mayfair, London, the newest jewel opening in Mayfair. As a key member of the Front of House team we are looking for someone with a passion for delivering a unique, tailored, and outstanding guest experience. A confident, composed, approachable, curious individual with a natural ability to interact with guests.
Responsibilities
- Greeting our guests, residents and visitors on both arrival and departure courteously and professionally
- Interacting confidently with our guests promoting our services and facilities
- Liaising with other departments to ensure good communication and overall service is sleek
- Ensuring that the main entrance is attended at all times
- Assisting guests and residents on arrival by opening car doors, ensuring a warm welcome
- Ensuring the safe parking of residents’ cars in our parking bays and guest cars at an off-site location
You will be working on a rotating shift basis, Monday to Sunday, 40 hours a week. Shift patterns will vary from morning, evening, and night shifts (including weekends and bank holidays), so flexibility is required where applicable.
Benefits
- Excellent career progression with an iconic, luxury, global hotel brand
- Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career
- 3 complimentary nights per year, increasing to 5 with length of service
- Discounted stays at our beautiful properties across the Group
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
- 30% F&B & Spa discount
- Friends & Family hotel rate and Spa discount
- 1 paid Charity Day per year to dedicate to a charity of your choice
- Season ticket loan & cycle to work scheme
- £750 recruitment referral bonus
- Free meals on duty & uniform dry-cleaning services
- Increased holiday entitlement with Length of Service, up to 33 days off
- Free Life Insurance benefits whilst in service
- Company pension plan
- Access to Hospitality Action’s Employee Assistance Programme
- Employee Recognition Programmes
- Social, wellbeing, charity, and sporting events throughout the year
Diversity & Inclusion
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
Eligibility to Work in the UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Doorperson employer: Mandarin Oriental
Contact Detail:
Mandarin Oriental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Doorperson
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what it means to be a Doorperson at a luxury hotel like Mandarin Oriental Mayfair. This will help you speak confidently about how you can contribute to creating that unique guest experience.
✨Tip Number 2
Practice your greeting skills! As a Doorperson, you'll be the first face guests see. So, work on being warm and approachable. Maybe even role-play with a friend to nail that perfect welcome!
✨Tip Number 3
Networking is key! Connect with current employees or others in the hospitality industry. They can give you insider tips on what the team values and how to stand out during your interview.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our vibrant team!
We think you need these skills to ace Doorperson
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for delivering outstanding guest experiences. A friendly and approachable tone can make a big difference.
Tailor Your Application: Make sure to tailor your application specifically for the Doorperson role at Mandarin Oriental Mayfair. Highlight any relevant experience you have in hospitality or customer service, and connect it back to how you can contribute to our vibrant team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences that match the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Mandarin Oriental Mayfair. We can’t wait to hear from you!
How to prepare for a job interview at Mandarin Oriental
✨Know the Hotel Inside Out
Before your interview, take some time to research Mandarin Oriental Mayfair. Familiarise yourself with their services, facilities, and unique offerings. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your People Skills
As a Doorperson, you'll be the first point of contact for guests. Practice your greeting and interaction skills. Think about how you can make guests feel welcome and valued. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues.
✨Demonstrate Flexibility and Team Spirit
With a rotating shift pattern, it's crucial to express your willingness to adapt. Be ready to discuss your availability and how you can work collaboratively with other departments. Highlight any previous experience in dynamic environments where teamwork was essential.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This reflects your understanding of the hospitality industry and the importance of presentation. A polished appearance will set the tone for a confident and composed interview.