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- Tasks: Lead the Breakfast Team to deliver exceptional guest experiences and ensure top-notch service quality.
- Company: Luxury hotel in London known for its outstanding hospitality.
- Benefits: Great learning opportunities, employee discounts, and flexible shift patterns.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction every morning.
- Qualifications: Strong teamwork and communication skills with flexibility for various shifts.
- Other info: Exciting career growth potential in a prestigious hotel environment.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in London is seeking a Breakfast Supervisor to lead its Breakfast Team. The role involves ensuring exceptional service quality, managing guest satisfaction, and supporting the Breakfast Manager.
Candidates should possess strong teamwork and communication skills, demonstrating flexibility for various shift patterns.
This position offers great benefits, including learning opportunities and various discounts to enhance employee experiences.
Breakfast Team Lead: Guest Experience & Quality employer: Mandarin Oriental
Contact Detail:
Mandarin Oriental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Team Lead: Guest Experience & Quality
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality during interviews! We want to see how you’d fit into our Breakfast Team. Be yourself and let your passion for guest experience shine through.
✨Tip Number 3
Prepare some questions for us! Asking about team dynamics or training opportunities shows you’re genuinely interested in the role and eager to contribute to our exceptional service quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the benefits we offer to enhance your experience with us.
We think you need these skills to ace Breakfast Team Lead: Guest Experience & Quality
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us know why you’re excited about creating exceptional guest experiences. Share any relevant experiences that highlight your commitment to quality service.
Highlight Teamwork Skills: We love a team player! Make sure to mention your teamwork and communication skills in your application. Give examples of how you've successfully collaborated with others in previous roles.
Be Flexible and Adaptable: Since the role involves various shift patterns, it’s important to showcase your flexibility. Mention any past experiences where you’ve adapted to changing schedules or worked in dynamic environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at Mandarin Oriental
✨Know the Menu Inside Out
Familiarise yourself with the breakfast menu and any special offerings. Being able to discuss the dishes, their ingredients, and how they contribute to guest satisfaction will show your passion for the role and your commitment to quality service.
✨Showcase Your Teamwork Skills
Prepare examples of how you've successfully worked in a team before. Highlight situations where you’ve supported colleagues or resolved conflicts, as this role heavily relies on collaboration with the Breakfast Team and other hotel staff.
✨Demonstrate Flexibility
Be ready to discuss your availability and willingness to adapt to various shift patterns. Share experiences where you’ve had to adjust your schedule or take on different roles, showcasing your flexibility and dedication to providing exceptional guest experiences.
✨Engage with Guest Experience Scenarios
Think about potential guest scenarios you might encounter during breakfast service. Prepare to discuss how you would handle complaints or enhance guest satisfaction, demonstrating your proactive approach to ensuring a high-quality experience.
