At a Glance
- Tasks: Craft delicious beverages and provide exceptional service in a luxury setting.
- Company: Join the iconic Mandarin Oriental Hyde Park, a symbol of luxury and excellence.
- Benefits: Enjoy career growth, discounts, free meals, and wellness perks.
- Other info: Flexible shifts with opportunities for social and charity events.
- Why this job: Be part of a prestigious brand while honing your barista skills.
- Qualifications: Experience as a Barista or in a similar role is preferred.
The predicted salary is between 24000 - 30000 £ per year.
We’re looking for a Barista to join our timeless Rosebery restaurant at Mandarin Oriental Hyde Park, London. Mandarin Oriental Hyde Park is London’s most iconic address and a world of oriental luxury and attentive service – a world that’s all about our guests.
39 hours, 5 days per week. You will be working on a rotating shift basis, Monday to Sunday, with varying shift patterns including mornings and evenings, weekends and bank holidays. Flexibility is required.
Responsibilities:
- Demonstrate good knowledge of the beverage menu and prepare beverages such as teas and coffees to a high standard.
- Prepare the mise en place for the operation.
- Deliver drinks to the table and explain these to guests.
- Communicate guest requests in a timely and efficient manner.
Qualifications:
- You ideally have worked in a similar environment and have experience as a Barista or in a comparable role.
- Excellent communication skills and a passion for delivering exceptional customer experiences are essential.
Benefits:
- Excellent career progression with an iconic, luxury, global hotel brand.
- Fantastic learning and development opportunities for all levels of staff.
- 3 complimentary nights per year (increasing to 5 with length of service).
- Discounted stays at our beautiful properties across the Group.
- Access to discounts and deals with over 500 high‑street retailers, including gym memberships and travel deals.
- 50% F&B & Spa discount.
- Special MO discounted rate at Anytime Fitness gyms (£30 per month or £300 per annum).
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Colleague Experience Stay in‑house with breakfast after probation.
- Friends & Family hotel rate and Spa discount.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Season ticket loan & cycle to work scheme.
- £750 recruitment referral bonus.
- Free meals on duty & uniform dry‑cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Subsidised podiatry sessions.
- Free Life Insurance benefits while in service.
- Company pension plan.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Social, wellbeing, charity, and sporting events throughout the year.
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Barista employer: Mandarin Oriental
Mandarin Oriental Hyde Park is an exceptional employer, offering a vibrant work culture steeped in luxury and attentive service. As a Barista, you will benefit from excellent career progression opportunities, comprehensive training, and a range of perks including discounted stays at our stunning properties, generous holiday entitlement, and a supportive environment that values employee wellbeing and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Barista
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mandarin Oriental. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mandarin Oriental
Don't be shy about reaching out to Mandarin Oriental directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mandarin Oriental and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mandarin Oriental
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
