At a Glance
- Tasks: Maintain luxury recreation facilities and provide top-notch service to VVIP residents.
- Company: Join the prestigious Mandarin Oriental Hotel Group at One Hyde Park.
- Benefits: Competitive salary, exceptional meals, private healthcare, and global discounts.
- Other info: Enjoy a great work-life balance and participate in wellness programmes.
- Why this job: Build a rewarding career in luxury hospitality with opportunities for travel and growth.
- Qualifications: 5* service experience and excellent interpersonal skills required.
The predicted salary is between 25000 - 30000 £ per year.
One Hyde Park is London’s most iconic address, designed by pre-eminent architect Richard Rogers. The development of 86 apartments and three exclusive boutiques within four pavilions is known to be the most luxurious address in London. Serviced by the award-winning owner and operator of some of the world’s most prestigious hotels, Mandarin Oriental Hotel Group, One Hyde Park offers the same luxurious, kind and generous service to the residents as Mandarin Oriental offers their guests.
We need a Recreation/Spa Assistant to join our Recreation Team. This is a full-time position working on a rota basis (3 days ON, 3 days OFF, 12-hour shifts between 6am and 11pm).
As Recreation/Spa Assistant, your tasks will include:
- Ensuring all areas of the Recreation facilities are well maintained and ready for use, by ensuring immaculate hygiene standards – cleaning and sanitising each area after each use.
- Carrying out routine cleaning and housekeeping tasks in line with operating procedures.
- Ensuring stock and amenities are constantly replenished in all areas of the spa.
- Setting up and dismantling of all meeting and event spaces including cinema and virtual room.
- Supervising the pool area with basic lifeguard responsibilities (training provided, confidence in water required).
- Opening or closing the facility.
- Taking reservations and answering the telephone in the absence of the supervisor/receptionist.
You will be the first point of contact for our VVIP Residents.
What we offer:
- One of the most competitive salaries in the luxury hotel industry.
- Exceptional meals on duty.
- Training and development.
- Stability and a sense of belonging – you are an individual, not a number!
- Discounts on hotel stays and dining across the group worldwide.
- Colleague social events and wellness programmes.
- Private health care scheme.
- Opportunities for promotion and transfers across the group.
- Excellent work-life balance.
What we are looking for:
- Excellent personal presentation and interpersonal skills.
- 5* service experience.
- Previous customer experience and ability to work effectively under pressure.
- A proactive approach to their work.
- Flexibility to work any day of the week including bank holidays.
Your career:
Working at One Hyde Park isn’t just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organisation. Our people aim high and we support them all the way by providing career advancement and learning and development programmes designed to enable our colleagues to be the best. We do this by developing our colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the group's expansion plans take effect over the next few years with many new hotel openings on the horizon.
Recreation/spa Assistant in London employer: Mandarin Oriental The Hotel Group
At One Hyde Park, part of the prestigious Mandarin Oriental Hotel Group, we pride ourselves on being an exceptional employer that values each individual. Our commitment to providing competitive salaries, comprehensive training, and a supportive work culture ensures that our Recreation/Spa Assistants thrive in their roles while enjoying a healthy work-life balance. With opportunities for career advancement and the chance to be part of a globally recognised brand, working here is not just a job; it's a pathway to a fulfilling career in luxury hospitality.
Contact Details:
Mandarin Oriental The Hotel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Recreation/spa Assistant in London
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
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✨Apply Through Our Website
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We think you need these skills to ace Recreation/spa Assistant in London
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Mandarin Oriental The Hotel Group aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Mandarin Oriental The Hotel Group
✨Highlight Your Passion for Sports
When chatting with Mandarin Oriental The Hotel Group, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
