At a Glance
- Tasks: Welcome guests with warmth and provide personalised service during their stay.
- Company: Join the prestigious Mandarin Oriental, a luxury hotel in Knightsbridge.
- Benefits: Enjoy competitive salary, discounts, free meals, and wellness programmes.
- Other info: Opportunities for global promotion and exciting social events await you.
- Why this job: Be part of a team that creates memorable experiences for guests every day.
- Qualifications: Passionate about delivering genuine service and making guests feel valued.
The predicted salary is between 24000 - 30000 £ per year.
Could you help transport someone to another world? To an oriental world of luxury, and the most attentive service? To a world that’s all about them? Our colleagues create that world for our guests. And together, we grow. We learn to become better, more refined, more distinguished. Our colleagues are what make Mandarin Oriental memorable. If you want to be part of a culture that makes its colleagues and its guests feel valued every day, this is the place for you.
With the glamour of Knightsbridge and leafy Hyde Park on its doorstep, Mandarin Oriental Hyde Park is London's most fashionable address. Blending sumptuous guestrooms with award-winning restaurants, Dinner by Heston Blumenthal & Bar Boulud, a world class spa, The Rosebery and a bustling bar; it is the definitive destination for a luxury escape in the capital.
As Night Receptionist you will be responsible for the following duties:
- To welcome guests and visitors at all times, leaving a lasting impression of warmth and care.
- Handling all arrivals and departures in an efficient manner, providing our guests with accommodation and personalised service.
- Acting as an in-house ambassador by establishing and developing personal contact.
- Supporting reservations by handling queries.
We offer our Night Receptionist world class benefits, including but not limited to:
- Discounts on hotel stays and dining across the group
- Highly competitive salary within the luxury London Hotel sector
- Free laundry and complimentary meals while on duty
- Colleague recognition and reward programmes
- An exciting range of learning and development programmes
- Opportunities for promotion and transfers worldwide
- Colleague Social events and Wellness programmes
With the vision of making our hotel one of the finest hotels in the world, we are looking for candidates that can deliver passionate, kind and genuine service. If this if you, apply now.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Night Receptionist in London employer: Mandarin Oriental The Hotel Group
Mandarin Oriental Hyde Park is an exceptional employer, offering a vibrant work culture where colleagues are valued and encouraged to grow. With world-class benefits, including discounts on hotel stays, competitive salaries, and extensive learning opportunities, employees thrive in an environment that prioritises both personal and professional development. Located in the heart of London's luxury district, this role as Night Receptionist not only provides a chance to create memorable experiences for guests but also to be part of a prestigious team dedicated to excellence.
Contact Details:
Mandarin Oriental The Hotel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mandarin Oriental The Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mandarin Oriental The Hotel Group
Don't be shy about reaching out to Mandarin Oriental The Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mandarin Oriental The Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mandarin Oriental The Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
