At a Glance
- Tasks: Coordinate and maintain the Fitness & Wellness centre, ensuring a serene atmosphere for guests.
- Company: Join the iconic Mandarin Oriental Hyde Park, a leader in luxury hospitality.
- Benefits: Gain wellness knowledge, learn from industry experts, and enjoy a vibrant work environment.
- Other info: Opportunity to grow in a prestigious setting with a focus on health and luxury.
- Why this job: Be part of a five-star spa and enhance your understanding of health and beauty.
- Qualifications: Passion for wellness and excellent guest interaction skills required.
The predicted salary is between 25000 - 30000 £ per year.
A sense of serenity, an aura of expertise: we’re looking for people who care deeply about wellness to create the right atmosphere in our spa. Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants. It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests. It’s also a world that’s been reinvented and reimagined to move with the times. With a heart of London’s heritage and an eye to the future, we use our own sense of history to set new standards – through kind, passionate and generous service.
We need a Fitness & Wellness Concierge to keep our spa flowing smoothly. As one of our hotel’s greatest assets, we’re looking for passionate people to maintain the sense of health and hush in our spa. First and foremost, we’re looking for a Fitness & Wellness Concierge with a great deal of wellness knowledge – people who can recommend our premium products. In return, you can expect to learn what makes a perfect pedicure from Bastien Gonzalez himself, or the essentials of Chinese medicine according to Professor Ke. As one of the only Forbes five-star spas in London, and with a vast treatment menu, it’s the perfect place to widen your understanding of health and beauty.
About the role
- Effectively coordinates the usage of the Fitness & Wellness centre.
- Will be responsible for maintaining the cleanliness of the entire Fitness & Wellness centre, in particular the changing rooms, toilets, showers, fitness centre and pool on a daily basis.
- These should be kept in a neat, tidy and sanitary manner in accordance with the Standards and Procedure and Health and Safety Standards.
- Proactively greet, interact, and assist guests in a professional manner.
- Identify and report defects throughout the Fitness & Wellness centre; notify maintenance team and report on HotSos immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- To ensure that lockers are stocked with clean linen at all times and removing soiled items.
- To cover receptionist duties as and when required.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Fitness & Wellness Concierge in London employer: Mandarin Oriental The Hotel Group
Mandarin Oriental Hyde Park is not just a workplace; it's a sanctuary for those passionate about wellness and luxury. Nestled in the heart of London, our spa offers unparalleled opportunities for personal and professional growth, including exclusive training from industry experts. Join us to be part of a team that values kind, passionate service in an environment that celebrates both heritage and innovation.
Contact Details:
Mandarin Oriental The Hotel Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fitness & Wellness Concierge in London
✨Get Involved in Wellness Communities
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✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Mandarin Oriental The Hotel Group.
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Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Mandarin Oriental The Hotel Group.
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We think you need these skills to ace Fitness & Wellness Concierge in London
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Mandarin Oriental The Hotel Group
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Mandarin Oriental The Hotel Group's Values
Before the interview, dig deep into Mandarin Oriental The Hotel Group's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
