At a Glance
- Tasks: Be the face of our Pedi:Mani:Cure Studio and ensure top-notch service.
- Company: Join the iconic Mandarin Oriental Hyde Park, a luxury hotel in London.
- Benefits: Enjoy career progression, discounts, and complimentary stays at our stunning properties.
- Other info: Flexible shifts, vibrant team culture, and commitment to sustainability.
- Why this job: Make a real impact in a luxury spa environment while developing your skills.
- Qualifications: NVQ Level 2 in Beauty Therapy and a passion for service excellence.
The predicted salary is between 38250 - 46750 £ per year.
- BGA STUDIO AMBASSADOR, SPA & WELLNESS
- 39 hours, 5 days per week
- We’re looking for a
- BGA Studio Ambassador to join our iconic
Spa & Wellness team.
Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.
- As a
- BGA Studio Ambassador at Mandarin Oriental Hyde Park, London, you will be responsible for:
- Act as an ambassador for the Pedi: Mani: Cure Studio within the resort, ensuring all colleagues understand the studio concept, treatment offerings and retail products.
- Coordinate and organise visits by Bastien Gonzalez or his designated representative, ensuring all arrangements are planned and executed to the highest standard.
- Actively contribute to the ongoing development of BGA by sharing innovative ideas, best practices and constructive feedback gained through the operation and management of the Studio.
- Foster a positive, professional and supportive attitude towards both guests and colleagues at all times.
- As a
BGA Studio Ambassador you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week.
Shift patterns will vary (including weekends and bank holidays), so flexibility is required where applicable.
To be a successful
BGA Studio Ambassador candidate , you will have an NVQ Level 2 and above in Beauty Therapy and have a proven track record of service excellence in a Spa environment.
It is an advantage if you already have experience from within a luxury service environment.
In return, you will receive an array of iconic benefits, such as
- Excellent career progression with an iconic, luxury, global hotel brand.
A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions.
- Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
- 3 complimentary nights per year, increasing to 5 with length of service
- Discounted stays at our beautiful properties across the Group
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
- 50% F&B & Spa discount
- Complimentary Westfield Healthcare cash plan, children added at no extra cost
- Colleague Experience Stay in-house with breakfast included upon completed probation
- Friends & Family hotel rate and Spa discount
- 1 paid Charity Day per year to dedicate to a charity of your choice
- Season ticket loan & cycle to work scheme
- £750 recruitment referral bonus
- Free meals on duty & uniform dry-cleaning services
- Increased holiday entitlement with Length of Service, up to 33 days off
- Subsidized podiatry sessions with our incredible Bastien pedicurists
- Free Life Insurance benefits whilst in service
- Company pension plan
- Access to Hospitality Action’s Employee Assistance Programme
- Employee Recognition Programmes
- Social, wellbeing, charity, and sporting events throughout the year
SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.
Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.
We strive for a better future for the next generation.
Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts.
We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination , ethical supply chain and procurement , community and colleague engagement , technology practices and waste reduction . We are committed to doing the right thing, every day.
DIVERSITY & INCLUSION.
We believe a diverse and inclusive culture is better for everyone.
Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.
All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles.
No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
ELIGIBILITY TO WORK IN THE UK.
Please note, all candidates applying for this role must have obtained the right to work and live in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
BGA Studio Ambassador in London employer: Mandarin Oriental Hyde Park Limited
Mandarin Oriental Hyde Park is not just a workplace; it's a gateway to a world of luxury and exceptional service. As a Commis, you'll be part of a dynamic team that values integrity, respect, and personal growth, with fantastic learning opportunities and a commitment to sustainability. Enjoy unique benefits like complimentary hotel stays, extensive discounts, and a supportive work culture that celebrates diversity and inclusion.
Contact Details:
Mandarin Oriental Hyde Park Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BGA Studio Ambassador in London
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We think you need these skills to ace BGA Studio Ambassador in London
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Mandarin Oriental Hyde Park Limited
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Mandarin Oriental Hyde Park Limited's Values
Before the interview, dig deep into Mandarin Oriental Hyde Park Limited's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
