At a Glance
- Tasks: Oversee daily spa operations and ensure top-notch guest experiences.
- Company: Mandarin Oriental Hotel Group, a leader in luxury hospitality.
- Benefits: Development programs, health benefits, discounts, and a rotating shift schedule.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a team committed to service excellence and sustainability in a luxury setting.
- Qualifications: Extensive experience in luxury spas and strong IT systems knowledge.
The predicted salary is between 45000 - 55000 £ per year.
Mandarin Oriental Hotel Group is seeking a Spa Operations Manager at its Hyde Park location in London.
This key role involves overseeing daily spa operations, ensuring high service standards, and managing both guest and colleague experiences.
Candidates must possess extensive experience in a luxury spa environment and demonstrate a strong understanding of IT systems.
The position offers a rotating shift schedule and various benefits including development programs, health benefits, and discounts.
Join a team dedicated to service excellence and sustainability!
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Contact Details:
Mandarin Oriental Hotel Group Recruitment Team
We think you need these skills to ace Luxury Spa Operations Lead — Guest Experience & Profit in London
Spa Operations Management
Guest Experience Management
Service Standards Oversight
Luxury Spa Environment Experience
IT Systems Proficiency
Team Leadership
Colleague Experience Management
