Regional Director of Finance Operations

Mandarin Oriental is looking for a Regional Director of Finance Operations. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the job

The role is responsible for supporting the Regional Director of Operations Finance and function as a business partner to the Asia Pacific and Middle East Area Vice Presidents. You will be responsible for the following duties:

• Supporting the local finance teams of hotels in their region.
• Ensuring hotels adhere to established Internal Control standards.
• Analysing monthly results and identifying business development and profit improvement opportunities.
• Reviewing budgets, forecasts and cash flow statements.
• Overseeing hotel openings and re-branding projects in the assigned region.
• Finance lead on Operational excellence.
• Other Projects as assigned.
• CSAQ review of hotels.

The position could involve travel for up to 40% of the colleague’s time.

We expect you to be responsible for:

• Ongoing Support of Assigned Hotels
  • Work with hotels to analyse monthly financial reports and highlight opportunities for additional business development, improved labour efficiencies, and potential cost control measures.
  • Assist as necessary and review hotel-prepared ROI calculations and business development proposals.
  • Provide guidance to hotels on their understanding of MOHG standards of operations and validate compliance with all Policies & Procedures.
  • Conduct Controller Self Assessment Questionnaire (CSAQ) verifications to ensure embedded systems, processes, and controls comply with MOHG P&P standards.
  • Participate in hotel internal and external audit functions, including follow-up of audit recommendations and pre-audit reviews.
  • Conduct periodic on-site operations reviews that include but are not limited to: Balance Sheet reconciliations, Package Allocations, Accounting Treatments (USALI, GAAP, IFRS as appropriate), Credit authorization standards, Cash handling standards, Payroll and Fringe Benefit entitlements, Compliance with Expense, Travel and Entertainment P&P’s, Compliance with Purchasing Guidelines.
  • Ensure best practices are documented and shared between hotels as appropriate.
  • Assist in developing and monitoring Learning and Development opportunities for local finance teams.
  • Introduce newly joined DOFs to MOHG P&P, budgeting requirements, Balance Sheet reconciliation process, Risk Management protocols.
  • Liaise with Systems Finance to ensure appropriate configurations, system access rights, and other related matters are documented, standardized, and maintained.
  • Monitor performance termination clauses and incentive fee calculations and highlight any risks/concerns.
• Openings, Acquisitions, Divestments, De-branding, and FC Transition
  • Ensure MOHG complies with its obligations to provide pre-opening and operating budgets, manager’s insurance obligations, and other key obligations under the management agreements.
  • Prepare critical path for each project and monitor progress to ensure pre-opening activities are on target to meet scheduled opening dates.
  • Provide planning and support to newly built or acquired hotels, including budget preparation and on-site assistance with the implementation of systems and procedures.
  • Develop standard operating procedures and templates for opening hotels, which shall include job descriptions, license requirements, etc., that can be modified to suit local conditions.
  • Introduce newly joined DOFs to MOHG P&P, budgeting requirements, insurance procedures, Risk Management protocols.
  • Assist with any acquisition, divestment, or de-branding activities as required.
  • Ensure smooth transition or hand-over from exiting DOFs as required.
• Participation in Regional and Global Projects
  • COA Standardization.
  • Updating and maintaining Expense Dictionary.
  • Development of new KPIs.
  • Updating and maintaining Policy and Procedure Library.
  • Develop and maintain Opening Toolkit / Operations Finance Reference Manual.
  • Design training plans to raise internal colleagues one level (e.g., ADOF to DOF, Staff Accountant to ADOF).
  • Develop brief internal financial training presentations DOFs can use to educate EXCO and/or mid-level managers.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?