At a Glance
- Tasks: Maintain recreation facilities, ensuring cleanliness and readiness for guests.
- Company: Join a prestigious team at One Hyde Park, known for luxury and excellence.
- Benefits: Enjoy fantastic learning opportunities, complimentary stays, and discounts at top retailers.
- Other info: Flexible shifts with opportunities for growth in a diverse workplace.
- Why this job: Be part of a dynamic environment where you can make a real difference.
- Qualifications: Excellent presentation skills and customer service experience required.
The predicted salary is between 22000 - 26000 € per year.
We are looking for a Recreation Assistant to join our Recreation team.
Responsibilities
- Ensuring all areas of the Recreation facilities are well maintained and ready for use, with immaculate hygiene standards – cleaning and sanitising each area after each use.
- Carry out routine cleaning and housekeeping tasks in line with operating procedures.
- Ensuring stock and amenities are constantly replenished in all areas of the spa.
- Setting up and dismantling all meeting and event spaces including cinema and virtual room.
- Supervising the pool area with basic lifeguard responsibilities (training provided, confidence in water required).
- Opening or closing the facility.
- Taking reservations and answering the telephone in the absence of the supervisor/receptionist.
Work Schedule
Rotating shift basis, Monday to Sunday, 39 hours a week, with varying morning, afternoon and evening shifts including weekends and bank holidays. Flexibility is required.
Qualifications
- Excellent personal presentation and interpersonal skills.
- 5-star service experience.
- Previous customer experience and ability to work effectively under pressure.
- A proactive approach to their work.
- Flexibility to work any day of the week including bank holidays.
Benefits
- Fantastic learning and development opportunities for all levels of staff.
- 3 complimentary nights per year, increasing to 5 with length of service.
- Discounted stays at our properties across the Group.
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals.
- Commitment to sustainability initiatives and a diverse and inclusive culture.
- All colleagues are treated fairly and respectfully, with equal opportunities.
Eligibility to work in the UK: all candidates must have the right to work and live in the UK; documentation required.
Recreation Assistant employer: Mandarin Oriental Hotel Group Limited
At One Hyde Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Our Recreation Assistants enjoy fantastic learning opportunities, flexible working hours, and unique benefits such as complimentary stays and discounts at our luxury properties and partner retailers. Join us in a dynamic environment where your contributions are valued, and you can thrive in a diverse and inclusive setting.
Contact Detail:
Mandarin Oriental Hotel Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Recreation Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out One Hyde Park's social media and website. Understanding their vibe will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will boost your confidence and help you articulate your experience in customer service and teamwork.
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, be ready to discuss your availability. Highlighting your willingness to adapt can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which is always a plus!
We think you need these skills to ace Recreation Assistant
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Recreation Assistant role. Highlight any relevant experience you have, especially in customer service or maintaining hygiene standards. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team at One Hyde Park.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recreation Assistant. Familiarise yourself with the tasks mentioned in the job description, like maintaining hygiene standards and supervising the pool area. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this position requires excellent interpersonal skills and previous customer experience, think of specific examples where you've provided outstanding service. Be ready to share stories that highlight your ability to work under pressure and maintain a positive attitude, especially during busy times.
✨Demonstrate Flexibility and Proactivity
The job requires flexibility in working hours, so be prepared to discuss your availability. Also, showcase your proactive approach by sharing instances where you took the initiative to solve problems or improve processes in previous roles. This will show that you're ready to jump in and contribute from day one.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure high hygiene standards. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
