At a Glance
- Tasks: Maintain recreation facilities, supervise the pool, and assist with events.
- Company: Join the luxurious Mandarin Oriental Hotel Group at One Hyde Park.
- Benefits: Enjoy health perks, discounts, and unique learning opportunities.
- Other info: Flexible shifts and a commitment to sustainability and diversity.
- Why this job: Be the first point of contact for VVIP residents in a stunning environment.
- Qualifications: Excellent presentation skills and customer service experience required.
The predicted salary is between 24000 - 36000 £ per year.
RECREATION ASSISTANT, ONE HYDE PARK
39 hours per week, 5 days per week.
We are looking for a Recreation Assistant to join our Recreation team.
Responsibilities
- Ensuring all areas of the Recreation facilities are well maintained and ready for use, with immaculate hygiene standards – cleaning and sanitising each area after each use.
- Carry out routine cleaning and housekeeping tasks in line with operating procedures.
- Ensuring stock and amenities are constantly replenished in all areas of the spa.
- Setting up and dismantling all meeting and event spaces including cinema and virtual room.
- Supervising the pool area with basic lifeguard responsibilities (training provided, confidence in water required).
- Opening or closing the facility.
- Taking reservations and answering the telephone in the absence of the supervisor/receptionist.
Work Schedule
Rotating shift basis, Monday to Sunday, 39 hours a week, with varying morning, afternoon and evening shifts including weekends and bank holidays. Flexibility is required.
Qualifications
- Excellent personal presentation and interpersonal skills.
- 5-star service experience.
- Previous customer experience and ability to work effectively under pressure.
- A proactive approach to their work.
- Flexibility to work any day of the week including bank holidays.
Benefits
- Fantastic learning and development opportunities for all levels of staff.
- 3 complimentary nights per year, increasing to 5 with length of service.
- Discounted stays at our properties across the Group.
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals.
- 50% F&B & Spa discount.
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Friends & Family hotel rate and spa discount.
- Season ticket loan & cycle to work scheme.
- Recruitment referral bonus.
- Free meals on duty & uniform dry-cleaning services.
- Increased holiday entitlement with length of service, up to 33 days off.
- 1 paid Charity Day per year.
- Free life insurance benefits while in service.
- Company pension plan.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee recognition programmes.
- Colleague social events and wellness programmes.
Sustainability and Diversity & Inclusion
Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture; we commit to sustainability initiatives and a diverse and inclusive culture. All colleagues are treated fairly and respectfully, with equal opportunities.
Eligibility to work in the UK: all candidates must have the right to work and live in the UK; documentation required.
Recreation Assistant in City of Westminster employer: Mandarin Oriental Hotel Group Limited
Mandarin Oriental Hotel Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. As a Recreation Assistant at One Hyde Park, you will enjoy comprehensive benefits including health and wellness programmes, generous holiday entitlements, and unique opportunities for personal development within one of the world's most luxurious settings. With a commitment to sustainability and diversity, the company fosters an inclusive environment where every team member is valued and empowered to thrive.
Contact Details:
Mandarin Oriental Hotel Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Recreation Assistant in City of Westminster
✨Tip Number 1
Get to know the company! Research Mandarin Oriental and One Hyde Park. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and recreation roles. Think about your past experiences and how they align with the responsibilities of a Recreation Assistant. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the #MOfamily and ready to contribute to our luxurious service.
We think you need these skills to ace Recreation Assistant in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the Recreation Assistant role. Highlight relevant experience and skills that match what we’re looking for, like customer service and attention to detail.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at One Hyde Park.
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research Mandarin Oriental Hotel Group and One Hyde Park. Understand their values, mission, and what sets them apart in the luxury hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Recreation Assistant, you'll be the first point of contact for VVIP Residents. Prepare examples from your past experiences where you've delivered exceptional customer service, especially under pressure. Highlight your proactive approach and how you handle challenging situations with grace.
✨Demonstrate Flexibility and Team Spirit
Given the rotating shift patterns, it's crucial to express your flexibility during the interview. Share instances where you've successfully adapted to changing schedules or worked collaboratively with a team. This will reassure them that you're ready to contribute positively to their dynamic environment.
✨Dress to Impress
First impressions matter, especially in a luxury setting. Make sure to dress smartly and maintain excellent personal presentation. This not only reflects your understanding of the role but also aligns with the high standards expected at One Hyde Park.
