At a Glance
- Tasks: Ensure safety and security through checks, patrols, and incident reporting.
- Company: Join the prestigious Mandarin Oriental Hotel Group, known for luxury and exceptional service.
- Benefits: Enjoy competitive pay, health perks, and unique travel opportunities with MOstay.
- Why this job: Be part of a dynamic team in a luxurious environment while making a real impact.
- Qualifications: Previous security experience in hospitality and a commitment to integrity and discretion.
- Other info: Flexible shifts, career growth, and a focus on sustainability and diversity.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Security Officer to join our Security team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
As a Security Officer at Mandarin Oriental Hyde Park, London, we expect from you:
- Ensuring checks and patrols related to FLHSS have been carried out and documented appropriately.
- Obtaining witness statements, writing up incident reports.
- Investigating, administrating and reporting all accidents and incidents.
- Conducting bag and locker searches in accordance with company guidelines.
- Being a key part of the Emergency Response Team, responding to any FLHSS incidents promptly and professionally.
As a Security Officer, you will be working on a rotating shift basis, Monday to Sunday. Shift patterns will vary from day and night shifts (including weekends and bank holidays), so flexibility is required where applicable.
To be a successful Security Officer, you will have previous experience as a Security Officer or Supervisor in a luxury hospitality setting, ideally in a medium sized hotel. You will demonstrate qualities such as discretion, reliability and trustworthiness.
Our commitment to you includes:
- Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay: As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans: We offer different retirement plans depending on the length of your service and your role.
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals.
- 50% F&B & Spa discount on property.
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Colleague Experience Stay in-house with breakfast included upon completed probation.
- Friends & Family hotel rate and Spa discount.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Season ticket loan & cycle to work scheme.
- £750 recruitment referral bonus.
- Free meals on duty & uniform dry-cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Subsidised podiatry sessions with our incredible Bastien pedicurists.
- Free Life Assurance benefits whilst in service.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Social, wellbeing, charity, and sporting events throughout the year.
SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON: Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts.
DIVERSITY & INCLUSION: We believe a diverse and inclusive culture is better for everyone. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
ELIGIBILITY TO WORK IN THE UK: Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Security Officer in London employer: Mandarin Oriental Hotel Group Limited
Contact Detail:
Mandarin Oriental Hotel Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when applying for a role like Security Officer.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since Mandarin Oriental prides itself on integrity and respect, think about how your experiences align with these principles and be ready to share examples.
✨Tip Number 3
Showcase your skills during the interview! Be ready to discuss your previous experience in security roles, especially in luxury settings. Highlight your reliability and discretion, as these are key traits for a Security Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Security Officer in London
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience you have as a Security Officer or in a similar role. We want to see how your background aligns with the responsibilities listed in the job description, so don’t hold back!
Be Professional and Personable: As a Security Officer, you'll need to demonstrate discretion and reliability. Use your application to showcase your professionalism and ability to handle situations with integrity and respect. We love candidates who can balance authority with approachability!
Tailor Your Application: Take the time to tailor your application specifically for this role at Mandarin Oriental Hyde Park. Mention our commitment to sustainability and diversity, and how you can contribute to these values. It shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer at Mandarin Oriental. Familiarise yourself with the specific tasks mentioned in the job description, like conducting checks and patrols, writing incident reports, and being part of the Emergency Response Team. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in security, especially in luxury hospitality settings. Prepare examples of how you've handled incidents or emergencies in the past, highlighting your discretion, reliability, and trustworthiness. This will help the interviewers see that you have the right qualities for the job.
✨Emphasise Teamwork and Integrity
Since the role requires working closely with a team, be prepared to talk about your teamwork skills. Share examples of how you've collaborated with others in high-pressure situations while maintaining integrity and respect. This aligns perfectly with the values of Mandarin Oriental and will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the hotel promotes sustainability and diversity. This shows that you’re not only interested in the position but also in the company’s culture and values, making you a more appealing candidate.