Head Waiter

Head Waiter

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Mandarin Oriental Hotel Group Limited

At a Glance

  • Tasks: Welcome guests, take orders, and serve with a storytelling flair.
  • Company: Join the iconic Dinner by Heston Blumenthal at Mandarin Oriental Hyde Park.
  • Benefits: Competitive salary, luxury work environment, and opportunities for growth.
  • Other info: Flexible shifts in a dynamic, luxurious atmosphere with a focus on teamwork.
  • Why this job: Be part of a legendary team delivering exceptional service in a Michelin-starred setting.
  • Qualifications: Fluent English and previous experience as a Head Waiter in a high-quality establishment.

The predicted salary is between 30000 - 40000 £ per year.

We’re looking for a Head Waiter to join our iconic Dinner by Heston Blumenthal team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

As a Head Waiter at Mandarin Oriental Hyde Park, London, you will be responsible for:

  • Welcoming guests
  • Taking food and beverage orders
  • Ensuring all orders are posted correctly
  • Serving guests with the focus of storytelling
  • Dealing with cashier duties
  • Supervising Chef de rangs and Commis de rangs

As a Head Waiter, you will be working Monday to Sunday, 48-50 hours a week. Shift patterns will vary from morning to evening (including weekends and bank holidays), so flexibility is required where applicable.

To be a successful Head Waiter candidate, you will have great fluency in English and previous experience as a Head Waiter in a high-quality establishment. Experience in a Michelin starred restaurant is desirable.

Head Waiter employer: Mandarin Oriental Hotel Group Limited

Mandarin Oriental Hyde Park is not just a workplace; it's a gateway to an extraordinary career in the heart of London. As a Head Waiter, you will be part of a prestigious team that values integrity, respect, and collaboration, all while providing legendary service in a luxurious setting. With a strong focus on employee growth and development, we offer unique opportunities to enhance your skills in a Michelin-starred environment, making it an ideal place for those seeking meaningful and rewarding employment.

Mandarin Oriental Hotel Group Limited

Contact Details:

Mandarin Oriental Hotel Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at high-end establishments. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your personality! When you get an interview, let your passion for service shine through. Share stories that highlight your experience and how you’ve created memorable dining experiences for guests.

Tip Number 3

Be prepared to demonstrate your skills! In the hospitality world, practical assessments are common. Brush up on your serving techniques and be ready to showcase your ability to handle orders and interact with guests seamlessly.

Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Dinner by Heston Blumenthal.

We think you need these skills to ace Head Waiter

Fluency in English
Customer Service Skills
Food and Beverage Knowledge
Order Management
Cash Handling
Supervisory Skills
Storytelling

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a Head Waiter at Dinner by Heston Blumenthal.

Tailor Your CV:Make sure your CV highlights relevant experience, especially in high-quality establishments. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!

Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Share specific examples of your skills and experiences that align with our values of integrity, respect, and teamwork. We want to know what makes you tick!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Mandarin Oriental Hotel Group Limited

Know the Menu Inside Out

Before your interview, make sure you’re familiar with the menu at Dinner by Heston Blumenthal. Understand the dishes, their ingredients, and the stories behind them. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the dining experience.

Showcase Your Team Spirit

As a Head Waiter, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team before. Highlight moments where you’ve demonstrated integrity and respect, as these qualities are key to thriving in their environment.

Demonstrate Your Growth Mindset

The company values a growth mindset, so come ready to discuss how you’ve embraced challenges and learned from them in your previous roles. Share specific instances where you’ve adapted to feedback or improved your skills, showing that you’re always looking to grow.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about past experiences where you’ve had to deal with difficult situations or guests, and be ready to explain how you handled them effectively.