At a Glance
- Tasks: Lead the optimisation of reservations to boost revenue and enhance guest satisfaction.
- Company: Join the prestigious Mandarin Oriental Hotel Group in Greater London.
- Benefits: Competitive salary, training opportunities, and a vibrant work environment.
- Other info: Collaborative team atmosphere with opportunities for professional growth.
- Why this job: Make a real difference in luxury hospitality and elevate guest experiences.
- Qualifications: Experience in luxury hospitality and strong project management skills.
The predicted salary is between 45000 - 60000 £ per year.
Mandarin Oriental Hotel Group Limited, located in Greater London, is seeking a Manager, Reservations Excellence. This role entails optimizing the Property Direct channel, significantly impacting revenue growth and guest satisfaction.
As part of a collaborative team, the Manager will support hotel operations with necessary tools and training, ensuring top-tier service delivery. Candidates should possess substantial experience in luxury hospitality, project management skills, and a passion for guest experiences.
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Contact Details:
Mandarin Oriental Hotel Group Limited Recruitment Team
We think you need these skills to ace Global Reservations Excellence Lead
Luxury Hospitality Experience
Project Management Skills
Revenue Growth Strategies
Guest Satisfaction Focus
Training and Development
Service Delivery Excellence
Collaborative Teamwork
