At a Glance
- Tasks: Keep our luxury hotel sparkling clean and ensure guest comfort with top-notch service.
- Company: Join the prestigious Mandarin Oriental Hyde Park team in London.
- Benefits: Enjoy free meals, laundry, and exciting colleague events while you work.
- Other info: Flexible part-time evening shifts with great opportunities for growth.
- Why this job: Be part of a five-star experience and make guests feel at home.
- Qualifications: Previous hotel experience is a plus; attention to detail is key.
The predicted salary is between 22000 - 26000 £ per year.
Role Overview
As an Evening Room Attendant at Mandarin Oriental Hyde Park, you will maintain the high standards of cleanliness and guest comfort in private rooms and public areas, ensuring discreet service and guest satisfaction.
Responsibilities
- Clean guest rooms to required standards, including furniture, beds, and amenities.
- Reconcile and replenish mini bar and guest amenities.
- Maintain a discreet, one‑stop service, including monitoring guest safety and security.
- Assist with ensuring an appropriate level of security for all guest belongings.
- Work with housekeeping teams and use hotel technology to support guest service.
Qualifications
- Previous experience in a five‑star hotel preferred.
- Strong attention to detail and a guest‑centric mindset.
- High standards of professionalism, attentiveness, and service.
- Ability to work efficiently during evening shifts.
- Shift & Employment Details
- Part‑time role, shifts from 5:30pm to 10:30pm.
- Competitive salary within the luxury London hotel sector.
Benefits
- Free laundry and complimentary meals whilst on duty.
- Colleague recognition and reward programmes.
- Learning and development programmes.
- Opportunities for promotion and transfers across the group.
- Colleague social events and wellness programmes.
- Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Evening Room Attendant employer: Mandarin Oriental Hotel Group Limited
The Mandarin Oriental Hotel Group Limited is an exceptional employer, offering a vibrant work culture in the heart of London that fosters innovation and collaboration. Employees benefit from a competitive package, continuous professional development opportunities, and unique perks that enhance both personal and career growth, making it a rewarding place to thrive in the hospitality industry.
Contact Details:
Mandarin Oriental Hotel Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening Room Attendant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Mandarin Oriental Hotel Group Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Evening Room Attendant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Mandarin Oriental Hotel Group Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Mandarin Oriental Hotel Group Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Mandarin Oriental Hotel Group Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Mandarin Oriental Hotel Group Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
