At a Glance
- Tasks: Serve delicious dishes and create memorable experiences for our guests.
- Company: Join the luxurious Mandarin Oriental Hyde Park team.
- Benefits: Enjoy flexible shifts, competitive pay, and amazing perks like free meals and hotel discounts.
- Other info: Embrace sustainability and diversity in a supportive work environment.
- Why this job: Be part of a dynamic team in a prestigious hotel while developing your skills.
- Qualifications: Friendly attitude and a willingness to learn; previous customer service experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Mandarin Oriental Hyde Park is looking for a Waiter to join our Rosebery team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
As a Waiter at Mandarin Oriental Hyde Park, London, you will be responsible for:
- Running food from the kitchen to the tables, providing an explanation of the dishes upon delivery.
- Preparing mis en place for the Rosebery operation.
- Communicating guest requests in a timely manner and to relevant colleagues.
- Demonstrating strong menu knowledge when required.
- Ensuring work stations are kept clean and tidy at all times.
As a Waiter, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening (including weekends and bank holidays), so flexibility is required where applicable.
To be a successful Waiter candidate, you will have a good level of English, previous experience in a customer service setting (restaurant experience is ideal, but not essential) and a friendly, conscientious attitude.
Our commitment to you includes:
- Learning & Development: Unique learning and development programmes for various stages in your career.
- MOstay: Complimentary nights and attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: A variety of health benefits and wellness programmes.
- Retirement Plans: Different retirement plans depending on the length of your service and your role.
- Access to discounts and deals with over 500 popular high street retailers.
- 50% F&B & Spa discount on property.
- Complimentary Westfield Healthcare cash plan.
- Colleague Experience: Stay in-house with breakfast included upon completed probation.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Free meals on duty & uniform dry-cleaning services.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes and social events throughout the year.
Sustainability at Mandarin Oriental Hyde Park, London: We are a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in our culture, and sustainability implications are carefully considered with every decision.
Diversity & Inclusion: We believe a diverse and inclusive culture is better for everyone. All colleagues should be treated fairly and with respect, given equal opportunities, and valued for their contributions.
Eligibility to Work in the UK: All candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter in City of Westminster employer: Mandarin Oriental Hotel Group Limited
Mandarin Oriental Hyde Park is an exceptional employer that prioritises employee growth and wellbeing, offering tailored learning and development programmes to help you thrive in your career. With a strong commitment to sustainability and a diverse, inclusive work culture, you will be part of a team that values integrity and respect while enjoying unique benefits such as complimentary stays at our hotels worldwide and generous health and wellness programmes. Join us in creating legendary experiences in one of the most luxurious settings in London.
Contact Details:
Mandarin Oriental Hotel Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Rosebery and soak in the atmosphere. Familiarise yourself with the menu and the vibe. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! As a waiter, communication is key. Role-play with friends or family to brush up on how you’d handle guest requests and explain dishes. Confidence goes a long way!
✨Tip Number 3
Show off your flexibility! Mention your availability during the interview. The Rosebery operates on a rotating shift basis, so being open to different hours will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiter in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the team at Mandarin Oriental. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in customer service or hospitality. We love seeing how your past roles have prepared you for being a Waiter with us. Be specific about your skills and how they relate to what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Waiter position at The Rosebery.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team!
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Know the Menu Inside Out
As a Waiter, you'll need to demonstrate strong menu knowledge. Before your interview, take the time to research the dishes offered at The Rosebery. Familiarise yourself with ingredients, preparation methods, and any unique aspects of the cuisine. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Even if you don't have direct restaurant experience, think about times you've provided excellent customer service in other roles. Prepare specific examples to share during the interview that highlight your ability to communicate effectively, handle requests, and maintain a friendly attitude. This will help you stand out as a candidate who embodies the values of integrity and respect.
✨Embrace Flexibility
The role requires working on a rotating shift basis, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to different schedules. Showing that you're flexible and can thrive in a dynamic environment will resonate well with the interviewers.
✨Demonstrate a Growth Mindset
Mandarin Oriental values a growth mindset, so be prepared to talk about how you approach learning and development. Share examples of how you've sought feedback, taken on new challenges, or improved your skills in previous roles. This will align with their commitment to crafting unique learning programmes for their staff.
