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- Tasks: Manage luxury reservations and provide exceptional service to guests.
- Company: Prestigious hotel group in Westminster with a focus on luxury hospitality.
- Benefits: Flexible shifts, comprehensive benefits package, and growth opportunities.
- Why this job: Join a top-tier hotel brand and elevate your career in luxury hospitality.
- Qualifications: Experience in luxury hospitality and strong communication skills.
- Other info: Be part of a dynamic team in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel group in Westminster is seeking a Reservations Executive to join their team. This role involves managing reservation details, liaising with guests and ensuring exceptional service standards.
The ideal candidate should have experience in luxury hospitality, be a great team player, and have excellent communication skills.
Offering flexible shifts and a comprehensive benefits package, this position presents a unique opportunity to grow within a prestigious hotel brand.
Luxury Reservations Specialist – 39h/week in City of Westminster employer: Mandarin Oriental Hotel Group Limited
Contact Detail:
Mandarin Oriental Hotel Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Reservations Specialist – 39h/week in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios related to reservations and guest interactions. We want you to feel confident and ready to showcase your exceptional service skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in luxury hospitality. We suggest you choose an outfit that reflects the elegance of the hotel brand you’re applying to. Show them you’re serious about joining their team!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re all about making connections!
We think you need these skills to ace Luxury Reservations Specialist – 39h/week in City of Westminster
Some tips for your application 🫡
Show Your Passion for Luxury Hospitality: When writing your application, let your love for luxury hospitality shine through. Share any relevant experiences that highlight your commitment to exceptional service and how you can contribute to our prestigious hotel brand.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reservations Executive role. Highlight your experience in managing reservations and your communication skills, as these are key to impressing us and showing you're the right fit.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have a better chance of standing out to us as we review candidates for this exciting opportunity.
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Know Your Luxury Hospitality
Make sure you brush up on your knowledge of luxury hospitality standards. Familiarise yourself with the hotel group's brand values and what sets them apart in the industry. This will show that you're genuinely interested and understand the expectations of a Reservations Executive.
✨Showcase Your Communication Skills
Since this role involves liaising with guests, practice articulating your thoughts clearly and confidently. Prepare examples of how you've handled guest inquiries or resolved issues in the past. This will demonstrate your ability to provide exceptional service.
✨Team Player Mindset
Be ready to discuss your experience working in teams, especially in high-pressure environments. Think of specific instances where you collaborated effectively with colleagues to achieve a common goal. This will highlight your ability to fit into their team-oriented culture.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's operations, team dynamics, or growth opportunities within the company. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
