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- Tasks: Deliver exceptional in-room dining experiences and ensure guest satisfaction.
- Company: Join the prestigious Mandarin Oriental Hyde Park, a leader in luxury hospitality.
- Benefits: Enjoy competitive pay, discounts, free meals, and generous holiday entitlement.
- Why this job: Be part of a dynamic team in a world-renowned hotel, enhancing your skills.
- Qualifications: Passion for service and a commitment to excellence.
- Other info: Diverse and inclusive workplace with fantastic career growth opportunities.
The predicted salary is between 24000 - 30000 £ per year.
We’re looking for a Waiter to join our In Room Dining team at Mandarin Oriental Hyde Park, London. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
As a Waiter at Mandarin Oriental Hyde Park, London we expect from you:
- To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service.
- To ensure a full knowledge of the In Room Dining menu and wine list in order to respond or amend guests requests to their full satisfaction.
- To ensure that the In Room Dining department is kept clean and in appropriate order at all times.
- To assist and prepare all VIP amenities in order to deliver them in compliance with our Legendary Quality Standards.
- To ensure that all service steps are performed in order to reach guest satisfaction and to comply with our Legendary Quality Standards.
Our commitment to you:
- Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
- 3 complimentary nights per year, increasing to 5 with length of service.
- Discounted stays at our beautiful properties across the Group.
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals.
- 50% F&B & Spa discount.
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Friends & Family hotel rate and Spa discount.
- Season ticket loan & cycle to work scheme.
- Free meals on duty & uniform dry-cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Free Life Insurance benefits whilst in service.
- Company pension plan.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Colleague social events and wellness programmes.
DIVERSITY & INCLUSION: All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
ELIGIBILITY TO WORK IN THE UK: Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
In Room Dining Waiter in City of Westminster employer: Mandarin Oriental Hotel Group Limited
Contact Detail:
Mandarin Oriental Hotel Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Waiter in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mandarin Oriental Hyde Park. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your service skills! Since you're applying for an In Room Dining Waiter position, brush up on your knowledge of the menu and wine list. Being able to confidently discuss dishes and pairings will impress your interviewers and show that you're ready to hit the ground running.
✨Tip Number 3
Show off your teamwork spirit! During the interview, share examples of how you've worked well in a team before. Highlighting your ability to collaborate and support your colleagues will resonate with the values of integrity and respect that Mandarin Oriental cherishes.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter platform. This way, you can ensure your application gets the attention it deserves and you’ll be one step closer to joining the exceptional team at Mandarin Oriental.
We think you need these skills to ace In Room Dining Waiter in City of Westminster
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your love for hospitality shine through! Share experiences where you went above and beyond for guests, as we value those who truly care about delivering exceptional service.
Know the Menu Inside Out: Make sure to highlight any experience you have with food and beverage knowledge. Mentioning your familiarity with menus or wine lists can really set you apart, as we want team members who can confidently cater to our guests' needs.
Team Spirit is Key: We thrive on teamwork, so don’t forget to mention how you’ve collaborated with others in past roles. Share examples of how you’ve contributed to a positive team environment, as this is crucial for us at Mandarin Oriental.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate!
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the In Room Dining menu and wine list. This will not only show your enthusiasm for the role but also demonstrate your commitment to providing exceptional service.
✨Showcase Your Team Spirit
During the interview, highlight your ability to work well in a team. Share examples of how you’ve collaborated with colleagues in the past to ensure smooth service and guest satisfaction. Remember, they’re looking for someone who thrives in a team environment!
✨Embrace the Growth Mindset
Mandarin Oriental values a growth mindset, so be prepared to discuss how you’ve learned from past experiences. Talk about any challenges you’ve faced and how you’ve turned them into opportunities for personal and professional development.
✨Demonstrate Your Commitment to Cleanliness
Since maintaining cleanliness is crucial in this role, be ready to discuss your approach to keeping your workspace tidy and organised. Mention any previous experience where you ensured high standards of cleanliness and hygiene.