At a Glance
- Tasks: Deliver exceptional service and manage guest requests in a luxury dining environment.
- Company: Join the prestigious Mandarin Oriental Hyde Park team, known for legendary service.
- Benefits: Enjoy competitive pay, wellness programmes, and discounts at over 500 retailers.
- Why this job: Be part of a dynamic team that values growth, sustainability, and inclusivity.
- Qualifications: Previous experience in high-end food & beverage settings and excellent communication skills.
- Other info: Flexible shifts with opportunities for career development and global hotel stays.
The predicted salary is between 20000 - 30000 £ per year.
Mandarin Oriental Hyde Park is looking for a Chef de Rang to join our Rosebery team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
As a Chef de Rang at Mandarin Oriental Hyde Park, London, you will be responsible for:
- Dealing with any guest requests, queries or complaints.
- Preparing mise en place.
- Understanding the menu and having full knowledge of the products on offer, upselling food and beverages where appropriate.
- Completing the billing procedure.
As a Chef de Rang, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening shifts (including weekends and bank holidays), so flexibility is required where applicable.
To be a successful Chef de Rang candidate, you must have previous experience working in a food & beverage environment, ideally in a high-end, luxury establishment. You will be guest focused, an excellent communicator and possess high levels of attention to detail.
Our commitment to you:
- Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay: When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans: When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals.
- 50% F&B & Spa discount on property.
- Special MO discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum).
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Colleague Experience Stay in-house with breakfast included upon completed probation.
- Friends & Family hotel rate and Spa discount.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Season ticket loan & cycle to work scheme.
- £750 recruitment referral bonus.
- Free meals on duty & uniform dry-cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Subsidized podiatry sessions with our incredible Bastien pedicurists.
- Free Life Assurance benefits whilst in service.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Social, wellbeing, charity, and sporting events throughout the year.
SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON: Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.
DIVERSITY & INCLUSION: We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
ELIGIBILITY TO WORK IN THE UK: Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Chef De Rang in City of Westminster employer: Mandarin Oriental Hotel Group Limited
Contact Detail:
Mandarin Oriental Hotel Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef De Rang in City of Westminster
✨Tip Number 1
Get to know the company! Research Mandarin Oriental and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their exceptional service.
✨Tip Number 2
Practice your communication skills. As a Chef de Rang, you'll need to be spot on with guest interactions. Role-play with a friend or family member to nail those tricky questions and showcase your guest-focused attitude.
✨Tip Number 3
Be ready to demonstrate your craft! Bring examples of your previous experience in high-end establishments. We want to see how you handle guest requests and upsell like a pro during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the #MOfamily. Don’t miss out!
We think you need these skills to ace Chef De Rang in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your dedication to providing exceptional service and how you thrive in a team environment.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Chef de Rang role. Mention your previous experience in high-end establishments and how it aligns with our commitment to luxury service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, ensuring we can easily see how you fit into our team at Mandarin Oriental Hyde Park.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you’ll have access to all the latest updates about the role and our team!
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Know Your Menu Inside Out
As a Chef de Rang, understanding the menu is crucial. Make sure you can confidently discuss each dish and its ingredients. This not only shows your expertise but also helps you upsell effectively during the interview.
✨Showcase Your Guest-Focused Attitude
Demonstrate your commitment to exceptional service by sharing specific examples of how you've handled guest requests or complaints in the past. This will highlight your ability to thrive in a high-end environment.
✨Emphasise Teamwork and Flexibility
Since this role requires working in a team and adapting to various shifts, be prepared to discuss your experiences in collaborative settings. Mention how you’ve successfully worked with others to achieve common goals.
✨Highlight Your Attention to Detail
Attention to detail is key in the luxury hospitality sector. Bring up instances where your meticulous nature has positively impacted service or operations, showing that you understand the importance of precision in this role.