At a Glance
- Tasks: Prepare and serve high-quality beverages while ensuring excellent customer service.
- Company: Join the iconic Mandarin Oriental Hyde Park, a luxury global hotel brand.
- Benefits: Enjoy career progression, discounts, free meals, and wellness perks.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for a Barista to join our timeless Rosebery restaurant at Mandarin Oriental Hyde Park, London. The role involves preparing and serving beverages to our guests with a high standard, ensuring excellent service and maintaining the kitchen station.
Responsibilities
- Demonstrate good knowledge of the beverage menu and prepare beverages such as teas, coffees, etc. to a high standard.
- Prepare the mise en place for the operation.
- Deliver drinks to the table and explain them to guests.
- Communicate guest requests in a timely and efficient manner.
- Work on a rotating shift basis Monday to Sunday, covering morning and evening shifts, including weekends and bank holidays (39 hours per week). Flexibility is required.
Candidate Profile
Successful candidates will have excellent communication skills and a passion for delivering exceptional customer experiences. Ideally, you will have worked in a similar environment and have experience as a Barista or in a similar role.
Benefits
- Excellent career progression with an iconic, luxury, global hotel brand.
- Fantastic learning and development opportunities for all levels of staff, with targeted development programmes.
- 3 complimentary nights per year (increasing to 5 with length of service).
- Discounted stays at our beautiful properties across the Group.
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals.
- 50% F&B & Spa discount.
- Special discounted rate at AnytimeFitness gyms worldwide (£30 per month or £300 per annum).
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Colleague experience stay in‑house with breakfast included upon completion of probation.
- Friends & Family hotel rate and Spa discount.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Season ticket loan & cycle to work scheme.
- £750 recruitment referral bonus.
- Free meals on duty & uniform dry‑cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Subsidised podiatry sessions with our incredible Bastien pedicurists.
- Free Life Insurance benefits whilst in service.
- Company pension plan.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Social, wellbeing, charity, and sporting events throughout the year.
Eligibility to Work in the UK
All candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required as part of the recruitment process.
Barista in City of Westminster employer: Mandarin Oriental Hotel Group Limited
Joining Mandarin Oriental Hyde Park as a Barista offers you the chance to work in a prestigious luxury hotel environment, renowned for its commitment to exceptional service and employee development. With excellent career progression opportunities, comprehensive benefits including discounted stays, wellness programmes, and a vibrant work culture that values teamwork and community involvement, this role is perfect for those seeking a rewarding career in hospitality. Experience the unique advantage of working in one of London's most iconic locations while enjoying a supportive atmosphere that encourages personal and professional growth.
Contact Details:
Mandarin Oriental Hotel Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Barista in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mandarin Oriental Hotel Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mandarin Oriental Hotel Group Limited
Don't be shy about reaching out to Mandarin Oriental Hotel Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mandarin Oriental Hotel Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mandarin Oriental Hotel Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
