Luxury Spa Concierge β€” Guest Experience Lead

Luxury Spa Concierge β€” Guest Experience Lead

Full-Time On-site
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Mandarin Oriental Mayfair is seeking a Spa Concierge to ensure a seamless guest journey across our spa and wellness offerings. You will proactively greet guests, assist with appointments, and brief the team on daily updates to optimize guest satisfaction and efficiency.

In this role you will develop product knowledge of spa services and retail items, supporting a premium guest experience with professionalism and care. Flexibility for a 40-hour rotating schedule is required.

Luxury Spa Concierge β€” Guest Experience Lead employer: Mandarin Oriental Group

Mandarin Oriental Hyde Park, London is an exceptional employer that offers a vibrant and inclusive work culture, where employees are valued and encouraged to grow. With extensive staff benefits and opportunities for professional development, you will thrive in a premium luxury hospitality environment that prioritises both employee well-being and career advancement.

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Contact Details:

Mandarin Oriental Group Recruitment Team