Mandarin Oriental Hyde Park is seeking a Reservations Executive to join our luxury reservations team in London. The role is 39 hours per week across a rotating schedule, Monday to Sunday, focusing on delivering exceptional guest experiences and precise booking administration.
You will handle reservation clean-up, coordinate with guests and third‑party bookers, respond to calls per LQA and Forbes standards, and manage timely email responses.
Luxury Reservations Specialist – Guest Experience employer: Mandarin Oriental Group
Mandarin Oriental Hyde Park, London is an exceptional employer that offers a vibrant and inclusive work culture, where employees are valued and encouraged to grow. With extensive staff benefits and opportunities for professional development, you will thrive in a premium luxury hospitality environment that prioritises both employee well-being and career advancement.
