At a Glance
- Tasks: Keep our luxurious hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the prestigious Mandarin Oriental Hotel Group, known for exceptional service and luxury.
- Benefits: Enjoy free meals, uniform dry-cleaning, and fun social events throughout the year.
- Other info: Diverse and inclusive workplace with opportunities for personal growth and development.
- Why this job: Be part of a team that values integrity, respect, and sustainability while making guests feel special.
- Qualifications: Previous experience in housekeeping is a plus; attention to detail and a passion for service are essential.
The predicted salary is between 10.8 - 13.2 £ per hour.
We’re looking for a Housekeeping Assistant to join our Housekeeping team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
As a Housekeeping Assistant at Mandarin Oriental Hyde Park, London, we expect from you:
- Maintain the cleanliness and good order of all assigned areas creating a pleasant environment for our guests.
- Delight our guests with requested service and ensure that all linen cupboards and all items are stocked properly.
- Provide a professional, attentive and impeccable service in order to achieve great customer satisfaction.
To be a successful Casual Housekeeping Assistant candidate, you will ideally have previous experience in a similar role, ideally in a luxury environment, excellent attention to detail, ability to work under pressure and most importantly, genuine interest in providing outstanding service to our guests.
Our Commitment To You:
- Free meals on duty & uniform dry-cleaning services
- Social, wellbeing, charity, and sporting events throughout the year
Sustainability at Mandarin Oriental Hyde Park, London:
Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts.
Diversity & Inclusion:
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
Eligibility to Work in the UK:
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Casual Housekeeping Assistant employer: Mandarin Oriental Group
Mandarin Oriental Hyde Park, London is an exceptional employer that offers a vibrant and inclusive work culture, where employees are valued and encouraged to grow. With extensive staff benefits and opportunities for professional development, you will thrive in a premium luxury hospitality environment that prioritises both employee well-being and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Housekeeping Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mandarin Oriental Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mandarin Oriental Group
Don't be shy about reaching out to Mandarin Oriental Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Housekeeping Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mandarin Oriental Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mandarin Oriental Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
