At a Glance
- Tasks: Conduct MOT tests and vehicle repairs while ensuring top-notch customer service.
- Company: Join a family-run business that values teamwork and customer satisfaction.
- Benefits: Enjoy competitive pay, pension scheme, and generous annual leave.
- Other info: Work in a modern, clean workshop with opportunities for personal development.
- Why this job: Be part of a team that makes a real difference in vehicle safety and customer loyalty.
- Qualifications: Must have 5 years' experience and a current MOT tester licence.
The predicted salary is between 30000 - 33000 £ per year.
If you are customer-focused and a team player, we think you would fit in well at Manchetts. We are looking to recruit our next team player who will thrive on working for a family run business which prides itself on meeting customers' expectations and repairs the first time while delivering excellent customer service.
MOT Testers are an integral part of the business and contribute to the overall success. Approved and regularly checked by DVSA, MOT Testers / Vehicle Mechanics carry out a responsible role in ensuring that all vehicles are tested in accordance with Ministry Standards and that the company is meeting its obligations as an Approved MOT Centre.
The successful candidate for our MOT Tester position will have previous experience in a similar role and strong teamwork skills. A large part of the MOT Tester position involves:
- Carrying out MOT service and repair of vehicles to excellent standards.
- Communicating with the Service Reception team and Workshop Control on the test results and additional work necessary.
- Ensuring quality inspection controls are carried out.
- Maintaining thorough and up-to-date product knowledge.
- Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
- Maintaining good housekeeping standards and orderly administration of your work.
You will:
- Have at least 5 years' experience served within a garage, workshop, or dealer service environment.
- Hold a current MOT tester licence (Class 4/7).
- Demonstrate the ability to work within a team and on your own initiative.
- Be able to maintain communication with all departments regarding repair timescales.
- Always follow Company health and safety guidelines.
- Take pride in your work keeping the workshop area clean and tidy.
In return we will provide you with a competitive salary as well as the following:
- Workplace pension scheme.
- Cycle to Work bike purchase scheme through GCI.
- Working hours of Monday – Friday (8 am – 5 pm) and 1 in 3 Saturdays (8 am – 12 pm) paid as overtime.
- Discretionary quarterly bonus.
- 31 days annual leave (including Bank Holidays) rising to 33 after relevant service.
- Modern equipped, clean, and heated workshops.
- Uniform provided.
If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.
Job Type: Full-time
Pay: £30,000.00-£33,000.00 per year
Benefits:
- Company events.
- Company pension.
- Cycle to work scheme.
- Referral programme.
Experience: MOT Testing: 3 years (required)
Licence/Certification: MOT test certification? (required)
Work Location: In person.
MOT Tester & Service Technician in Newmarket employer: Manchetts
At Manchetts, we pride ourselves on being a family-run business that values teamwork and exceptional customer service. Our MOT Tester & Service Technician role offers a supportive work culture with opportunities for personal development, competitive salaries, and generous benefits including a workplace pension and discretionary bonuses. Join us in our modern, well-equipped workshops where your skills will be recognised and rewarded, all while contributing to our commitment to quality and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land MOT Tester & Service Technician in Newmarket
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Manchetts. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit into their family-run vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your teamwork skills and customer service experience, as these are key for the MOT Tester role.
✨Tip Number 3
Dress the part! Even if it’s a garage environment, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your customer service ethos!
We think you need these skills to ace MOT Tester & Service Technician in Newmarket
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in MOT testing and vehicle mechanics. We want to see how your skills align with what we’re looking for, so don’t hold back on sharing your achievements!
Be Customer-Focused:Since we pride ourselves on excellent customer service, it’s important to demonstrate your customer-focused attitude. Share examples of how you’ve gone the extra mile for customers in your past roles.
Team Player Vibes:We’re all about teamwork here at Manchetts, so make sure to mention your ability to work well with others. Give us a glimpse into how you’ve collaborated with colleagues to achieve common goals.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Manchetts
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to MOT testing and vehicle mechanics. Be prepared to discuss your previous experience in detail, especially any challenges you've faced and how you overcame them.
✨Showcase Your Team Spirit
Since teamwork is key at Manchetts, think of examples where you've successfully collaborated with others. Highlight your ability to communicate effectively with different departments, as this will show you're a great fit for their family-run business.
✨Customer Service is King
Prepare to talk about how you’ve delivered excellent customer service in the past. Share specific instances where you went above and beyond to meet customer expectations, as this aligns perfectly with what they value.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. Think about how you would handle various situations in the workshop, such as dealing with tight deadlines or unexpected repairs, and be ready to share your thought process.
