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For Companies At a Glance
- Tasks: Drive and recover vehicles, providing roadside assistance in various situations.
- Company: Join Manchetts Rescue & Recovery, a trusted name in vehicle recovery for over 30 years.
- Benefits: Enjoy 31 days holiday, performance bonuses, and a fully equipped company vehicle.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Make a real difference by helping customers in need while working nights.
- Qualifications: HGV Class 1 licence, mechanical knowledge, and strong communication skills required.
The predicted salary is between 37000 - 51800 £ per year.
Manchetts Rescue & Recovery is an award-winning provider of vehicle recovery and roadside assistance services. We have been a trusted partner for both commercial and private customers for over 30 years, delivering around-the-clock support, 365 days a year. We are committed to delivering exceptional service to the transport industry.
About the role
Due to continued growth, Manchetts are recruiting an experienced HGV Recovery Driver who ideally possesses mechanical knowledge to join our team based in Cambridgeshire. The role will ideally suit someone who is happy to work nights on a 4 on 4 off basis or a regular night shift on a rota basis. No two days are the same within the recovery industry and the role will include a variety of vehicle incidents, including general breakdowns, road traffic collisions and repairs.
With a fully equipped, custom-built service van, jobs will be dispatched via a PDA and you will be required to self-manage each job from breakdown to completion. You should be prepared to work outside and sometimes in difficult conditions in order to recover vehicles and customers.
Your role will include but won’t be limited to the following:
- Attending broken down or accident damaged vehicles, preparing them for recovery prior to towing to a predetermined destination
- Heavy/light RTC winching and recovery
- Lift & tow of commercial vehicles, coaches & motor homes
- Slide bed recovery of cars and light commercials
- Completion of required job sheets, utilising APEX Commercial vehicle diagnostic fault finding (Jaltest Preferred)
- On-site truck maintenance and repairs
- Fully comply with protocol and policies and safe working at the roadside
About you
This is a varied role in a fast-paced industry, therefore the following skills and attributes are required:
- City and Guilds Level 1, 2 and 3 or NVQ Heavy Vehicle Maintenance equivalent (preferred)
- Relevant experience within the commercial vehicle industry
- Previous experience operating a HIAB/Accident unit
- The ability to work well as a team and be open minded to learn new techniques, along with using your initiative when working alone
- General technical mechanical knowledge is essential
- Strong written and verbal communication skills, with the ability to liaise directly with customers
- HGV licence
- CPC ADR entitlement preferred but not essential as we can provide it in due course
You will need to enjoy working with customers and be able to demonstrate a positive attitude, at times tolerance, sympathy and understanding.
Benefits
- 31 days holiday (including Bank Holidays) pro rata'd to 22 days on a 4 on 4 off rota
- Discretionary performance related bonuses and incentives
- Pension contributions
- Fully equipped, custom-built company vehicle
- Internal and external training and development opportunities
- EAP platform
Job Types: Full-time, Permanent
Pay: From £37,000.00 per year
Benefits: Company pension, Cycle to work scheme, Referral programme
Experience: Driving: 2 years (preferred)
Licence/Certification: Driver CPC (required), HGV Class 1 Driving Licence (required)
Work Location: On the road
HGV 1 Recovery Driver (Nights) in Cambridge employer: Manchetts
Contact Detail:
Manchetts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV 1 Recovery Driver (Nights) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your contacts in the transport industry and let them know you're on the lookout for an HGV Recovery Driver role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you have any mechanical knowledge, showcase it during interviews. Talk about your experience with vehicle recovery and how you've tackled tough situations. It’ll show you’re not just a driver, but a problem-solver too!
✨Tip Number 3
Be ready for anything! The recovery industry is unpredictable, so prepare for questions about how you'd handle various scenarios. Think of examples from your past experiences that highlight your adaptability and customer service skills.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to stand out and show us why you’d be a great fit for Manchetts Rescue & Recovery.
We think you need these skills to ace HGV 1 Recovery Driver (Nights) in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the recovery industry. We want to see your HGV driving skills and any mechanical knowledge you have, so don’t hold back on showcasing those!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the HGV Recovery Driver role. Share your passion for customer service and any unique experiences that make you stand out.
Show Off Your Communication Skills: Since you'll be liaising with customers, it’s important to demonstrate your strong written communication skills. Keep your application clear and professional, but let your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Manchetts
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and recovery techniques. Be ready to discuss your experience with vehicle recovery, including any specific incidents you've handled. This will show that you're not just a driver, but someone who understands the ins and outs of the job.
✨Show Your Customer Skills
Since this role involves direct interaction with customers, be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to remain calm and empathetic in stressful situations, as this is crucial for a recovery driver.
✨Demonstrate Team Spirit
Manchetts values teamwork, so be ready to talk about your experiences working in a team environment. Share instances where you collaborated with others to solve problems or improve processes, showing that you're a team player who can also work independently when needed.
✨Ask Smart Questions
Prepare some thoughtful questions about the company and the role. This could include inquiries about their training programmes or how they handle particularly challenging recovery situations. It shows your genuine interest in the position and helps you assess if it's the right fit for you.