At a Glance
- Tasks: Drive and recover vehicles, providing roadside assistance in various situations.
- Company: Join Manchetts Rescue & Recovery, a trusted name in vehicle recovery for over 30 years.
- Benefits: Enjoy 31 days holiday, performance bonuses, and a fully equipped company vehicle.
- Other info: Opportunities for training and career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team making a real difference on the road every day.
- Qualifications: HGV Class 1 licence, driving experience, and mechanical knowledge preferred.
The predicted salary is between 35000 - 35000 £ per year.
Manchetts Rescue & Recovery is an award-winning provider of vehicle recovery and roadside assistance services. We have been a trusted partner for both commercial and private customers for over 30 years, delivering around-the-clock support, 365 days a year. We are committed to delivering exceptional service to the transport industry. From a family-run business to one of the best-known roadside assistance and vehicle recovery companies within East Anglia, our commitment to our customers and dedication to excellence is reflected in the long-standing relationships we've built with major companies across the industry and long-serving employees.
About the role
Due to continued growth, Manchetts are recruiting an experienced HGV Recovery Driver who ideally possesses mechanical knowledge to join our team based in Cambridgeshire. The role will ideally suit someone who is happy to work Monday to Friday but also will cover weekends and evenings on call. This will be on a rota basis. No two days are the same within the recovery industry and the role will include a variety of vehicle incidents, including general breakdowns, road traffic collisions and repairs.
With a fully equipped, custom-built service van, jobs will be dispatched via a PDA and you will be required to self-manage each job from breakdown to completion. You should be prepared to work outside and sometimes in difficult conditions in order to recover vehicles and customers.
Your role will include but won’t be limited to the following:
- Attending broken down or accident damaged vehicles, preparing them for recovery prior to towing to a predetermined destination
- Heavy/light RTC winching and recovery
- Lift & tow of commercial vehicles, coaches & motor homes
- Slide bed recovery of cars and light commercials
- Completion of required job sheets, utilising APEX
- Commercial vehicle diagnostic fault finding (Jaltest Preferred)
- On-site truck maintenance and repairs
- Fully comply with protocol and policies and safe working at the roadside
About you
This is a varied role in a fast-paced industry, therefore the following skills and attributes are required:
- City and Guilds Level 1, 2 and 3 or NVQ Heavy Vehicle Maintenance equivalent (preferred)
- Relevant experience within the commercial vehicle industry
- Previous experience operating a HIAB/Accident unit
- The ability to work well as a team and be open-minded to learn new techniques, along with using your initiative when working alone
- General technical mechanical knowledge is essential
- Strong written and verbal communication skills, with the ability to liaise directly with customers and control
- HGV licence
- CPC ADR entitlement preferred but not essential as we can provide it in due course
You will need to enjoy working with customers and be able to demonstrate a positive attitude, at times tolerance, sympathy and understanding.
Benefits
- 31 days holiday (including Bank Holidays)
- Discretionary performance related bonuses and incentives
- Pension contributions
- Fully equipped, custom-built company vehicle
- Internal and external training and development opportunities
- EAP platform
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Referral programme
Experience: Driving: 2 years (preferred)
Licence/Certification:
- Driver CPC (required)
- HGV Class 1 Driving Licence (required)
Work Location: On the road
HGV 1 Recovery Driver (Days) in Burwell employer: Manchetts
Manchetts Rescue & Recovery is an exceptional employer, offering a dynamic work environment where no two days are the same. With a strong commitment to employee development, we provide extensive training opportunities and a supportive culture that values teamwork and initiative. Located in Cambridgeshire, our team enjoys competitive benefits, including generous holiday allowances and performance-related bonuses, making it a rewarding place to build a career in the recovery industry.
StudySmarter Expert Advice🤫
We think this is how you could land HGV 1 Recovery Driver (Days) in Burwell
✨Tip Number 1
Network like a pro! Reach out to your contacts in the transport industry and let them know you're on the lookout for an HGV Recovery Driver role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for roadside assistance events or local recovery services. This not only boosts your experience but also shows potential employers that you're committed to the field.
✨Tip Number 3
Show off your skills! When you get the chance to interview, be ready to discuss specific incidents where you've successfully handled vehicle recoveries or repairs. Real-life examples can really make you stand out.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team at Manchetts. It shows initiative and enthusiasm!
We think you need these skills to ace HGV 1 Recovery Driver (Days) in Burwell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HGV Recovery Driver role. Highlight your relevant experience, especially any mechanical knowledge and previous driving roles. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since you'll be liaising with customers, it's important to showcase your strong written and verbal communication skills. Use clear language in your application to demonstrate that you can communicate effectively, just like we do at Manchetts.
Be Honest About Your Experience:If you've got experience with heavy vehicles or roadside assistance, make sure to mention it! We're looking for someone who can hit the ground running, so don't shy away from sharing your background in the commercial vehicle industry.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the info you need about the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Manchetts
✨Know Your Stuff
Make sure you brush up on your mechanical knowledge and recovery techniques. Be ready to discuss your experience with vehicle diagnostics and any relevant qualifications, like your City and Guilds or NVQ certifications. This will show that you're not just a driver, but someone who understands the ins and outs of the job.
✨Show Your Customer Skills
Since this role involves liaising directly with customers, think of examples where you've provided excellent service in the past. Prepare to share how you handle difficult situations with a positive attitude, as this is key for a recovery driver who often works under pressure.
✨Be Ready for Real Scenarios
Expect questions about how you'd handle specific recovery situations, like a breakdown in challenging weather conditions or an accident scene. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to work independently.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the types of vehicles you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
