At a Glance
- Tasks: Lead quality improvements across 15 care homes and ensure compliance with regulations.
- Company: Care Concern Group, a family-owned leader in the care sector.
- Benefits: Competitive salary, pension, generous holiday allowance, laptop & mobile phone.
- Other info: Join a passionate team dedicated to continuous improvement and excellent care.
- Why this job: Make a real difference in care quality while working in a supportive environment.
- Qualifications: Experience in quality management and knowledge of care regulations.
The predicted salary is between 63000 - 63000 £ per year.
Care Concern Group is seeking a passionate and results-oriented Quality Manager to join our team in North Central England.
With a commitment to excellence, this role offers an exciting opportunity to lead quality improvements across 15 care homes.
As Quality Manager, you will play a pivotal role in ensuring the highest standards of care across our homes.
You will be responsible for implementing and managing quality and performance frameworks, driving continuous improvements, and ensuring compliance with Care Quality Commission (CQC) regulations and standards.
Salary
Package includes
Pension, generous holiday allowance, laptop & mobile phone.
- Quality Manager – Duties & Responsibilities
- Conduct an Induction to the Quality Strategy Framework, management teams and chair follow up assurance meetings.
- Provide advice, support, information, and guidance to assist management teams to achieve and maintain regulatory compliance.
- Work collaboratively with colleagues in the development of quality assurance systems and processes, including regular reviews to ensure effectiveness.
- Deliver development sessions to support and improve the outcomes for people.
- Ensure up to date policies and procedures are in place that reflect current legislation and best practice.
- Develop audit and self-assessment tools that enable services to be assessed against relevant legislation and best practice guidance.
- Conduct audits and prepare written reports with recommendations to improve the safety and quality of services.
- Provide continued guidance to management teams on how to achieve the aims and objectives specific to the needs of the service.
- Conduct progress review meetings with the management team in line with the audit frequency and monitoring schedule to provide assurances as to whether improvements are being progressed to completion and ***escalate*** areas of concern to the senior management team.
- To maintain a sound knowledge of relevant nationally recognised guidance and standards and ensure new practices are introduced and implemented.
- Lead and collaborate with internal and external stakeholders on project launch and implementations across the group to promote and influence a continuous culture of improvement.
- Be integral to the delivery of continuous improvement activities including data analysis, reporting, and supporting lessons learned, best practice sharing and innovative working.
- To be a brand ambassador. Embed and promote the company values in all quality activities.
Care Concern Group is a market leading, family-owned care group operating over 140 homes across the UK.
We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.
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Quality Manager in Oldham employer: Manchester
Miller & Carter in Manchester is an exceptional employer that prioritises a vibrant work culture and employee well-being. With flexible shifts, generous discounts, and unique opportunities like the industry-leading Steak School, we foster an environment where team members can thrive and build lasting friendships. Join us for a rewarding experience where your passion for hospitality is celebrated and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Oldham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Manchester.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Manchester.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Manchester, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality Manager in Oldham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Manchester.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Manchester.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Manchester. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Manchester. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Manchester
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Manchester’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
