Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate patient pathways and ensure smooth administrative processes in a dynamic healthcare environment.
- Company: Join Manchester University NHS Foundation Trust, one of the largest NHS Trusts in England.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Why this job: Make a real difference in patient care while working with a passionate team.
- Qualifications: Experience in administration, strong communication skills, and knowledge of NHS systems.
- Other info: Embrace diversity and inclusion in a supportive and collaborative work culture.
The predicted salary is between 24937 - 26598 £ per year.
Manchester University NHS Foundation Trust
Patient Pathway Co-Ordinator
The post holder will be the point of contact for all administrative issues relating to patients\’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, focused, and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) and policies will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.
The post holder may be required to work across services within the directorate and across WTWA sites
Main duties of the job
To ensure clinic cancellation requests are submitted following approval of clinicians leave and monitor Health Roster to ensure the clinics are cancelled / moved as per instruction. Monitor any changes to clinics to ensure that patients do not breach timeframes and standards.
Support monitoring of clinic utilisation compliance with the Service Manager.
Work proactively and closely with the outpatient waiting list manager to ensure full utilisation of clinics and early intervention when an issue is identified, escalating to Service Manager where appropriate.
Supports the administrative process for any applicable Multidisciplinary Team Meetings, Governance processes and RCA\’s to ensure all necessary and appropriate clinical information is available for discussion at set meetings.
Work closely with medical, nursing, advanced healthcare professionals and Operational Management team.
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We\’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals.
Job responsibilities
The key responsibilities of the role include providing administrative support, managing patient pathways, and ensuring high levels of patient and clinician satisfaction.
Person Specification
Qualifications
- Computer literate including Word and Excel and use of software packages e.g., outlook for updating calendars NVQ Level 2, RSA level 3 or equivalent
- GCSE in Maths and English or Equivalent
Skills and experience
- Substantial experience in an administrative role
- Listening skills and minute taking.
- Excellent verbal, written and numerical skills.
- Work under pressure and to tight deadlines.
- Knowledge of NHS systems, including All Scripts.
- Data Collection, preferably clinical data.
Other Requirements
- Upholds and models the Trust values
Diversity and Inclusion
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.
All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.
Salary: £24,937 to £26,598 a year
#J-18808-Ljbffr
Patient Pathway Co-Ordinator employer: Manchester University NHS Foundation Trust
Contact Detail:
Manchester University NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or healthcare sector on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient pathways and administrative roles. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects that highlight your organisational abilities and experience in managing patient pathways. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Patient Pathway Co-Ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in managing patient pathways and administrative roles. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Skills: Don’t forget to emphasise your computer literacy and any experience you have with NHS systems. Mention your proficiency in Word, Excel, and other software packages, as these are key for the role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to demonstrate your excellent verbal and written skills, which are crucial for this position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Manchester University NHS Foundation Trust
✨Know the Patient Pathway Inside Out
Make sure you understand the patient pathway process thoroughly. Familiarise yourself with how referrals work, the importance of timely interventions, and the role of various healthcare professionals in the pathway. This knowledge will help you demonstrate your commitment to ensuring high levels of patient and clinician satisfaction.
✨Showcase Your Administrative Skills
Since the role involves a lot of administrative tasks, be prepared to discuss your experience with tools like Word and Excel. Bring examples of how you've managed schedules or handled data collection in previous roles. Highlighting your organisational skills will show that you're ready to handle the demands of the position.
✨Emphasise Teamwork and Communication
As a Patient Pathway Co-Ordinator, you'll be working closely with a multi-disciplinary team. Be ready to share examples of how you've successfully collaborated with others in the past. Discuss your listening skills and how you ensure clear communication, especially when it comes to minute-taking and sharing important information.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about potential challenges you might face in managing patient pathways and how you would address them. Practising these scenarios can help you feel more confident and articulate during the interview.
