Directorate Support Manager

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Directorate Support Manager

NHS AfC: Band 5

Main area: Trauma and Orthopaedics
Grade: NHS AfC: Band 5
Contract: Permanent
Hours: Full time – 37.5 hours per week
Job ref: 349-NMGH-6886014

Site: North Manchester General Hospital
Town: Manchester
Salary: £29,970 – £36,483 Per annum, pro rata
Salary period: Yearly
Closing: 23/04/2025 23:59

Job overview

An exciting opportunity has arisen within the Trauma and Orthopaedic service for a Directorate Support Manager. We are looking for a self-motivated and detail-oriented individual to manage the day-to-day clinical rotas for Trauma and Orthopaedics within North Manchester General Hospital.

Within this exciting opportunity, you will have an appreciation of the NHS, its infrastructure, and will have proven skills in developing, introducing, and maintaining systems and processes to guarantee an efficient and effective service that supports the delivery of activity and performance targets.

A proven track record in clinical activity coordination would be advantageous as would a passion to improve patient care. You will be educated to a good general standard and have experience of working in an acute hospital environment. You should be committed to delivering our core values with pride, respect, empathy, consideration, compassion, and dignity. You will have excellent IT skills and a flexible approach to work. You will need excellent attention to detail and evidence of working in a team.

Main duties of the job

The post holder will be responsible for the management of activity scheduling and performance reporting across the varying specialties, ensuring that a comprehensive, high-quality, efficient administrative service is provided. Working closely with a network of admin and clinical leads, the post holder will operate within clearly defined limits of policies, procedures, protocols, and guidelines of the services to ensure our patient pathway waiting times are maintained.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn and is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health and social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals and community services from across Manchester, Trafford, and beyond, we champion collaborative working and transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate, so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient and staff experience, operational effectiveness, and driving research and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre and Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description and Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide ’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits, and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues, and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

We’re looking forward to hearing from you!

Person specification

Admin

• Good interpersonal and communication skills
• Ability to work within a team
• HIVE knowledge

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

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