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- Tasks: Lead sales and marketing initiatives for Manchester United Women, enhancing fan engagement and ticketing operations.
- Company: Join the iconic Manchester United, a global leader in football, committed to excellence on and off the pitch.
- Benefits: Enjoy wellness support, exclusive discounts, gym access, and enhanced career development opportunities.
- Why this job: Be part of a passionate team driving success in women's football while fostering diversity and inclusion.
- Qualifications: Experience in sales or marketing within sports; strong communication and analytical skills are essential.
- Other info: Flexible working environment with a commitment to personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: In or Near Old Trafford Stadium
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.
The Role
The Women’s Team Ops Lead will support our commercial function by driving sales opportunities and enhancing communication strategies for Women’s Football. This role will be instrumental in managing ticketing operations, improving fan engagement, and aligning marketing campaigns with the club’s objectives. The successful candidate will work collaboratively across multiple departments to maximise revenue, optimise communication channels, and elevate the overall experience for supporters of Manchester United Women.
Key Responsibilities
Sales & Ticketing
- Lead and coordinate all commercial initiatives for Manchester United Women, ensuring seamless sales processes for both Season Tickets and match tickets.
- Monitor sales data, analyse trends, and identify opportunities to drive revenue growth.
- Collaborate with internal teams to minimise ticket wastage and optimise club spending.
- Work with opposition clubs to manage visiting team requirements for home and away games.
- Work with Women’s Football team members to ensure that internal ticketing requirements are catered for.
Marketing & Communications
- Partner with the Marketing Team to develop targeted campaigns that promote Women’s Football products and events.
- Improve the existing communication strategies, ensuring clear and engaging messaging for key stakeholders.
Stakeholder Collaboration & Fan Engagement
- Liaise with Women’s Team staff to streamline communication, fixture schedules, and other key updates.
- Strengthen engagement with the dedicated Women’s Football fan base, ensuring effective two-way communication.
- Develop strategies to expand outreach beyond the existing closed-group communication model.
- Support club-wide efforts in growing the Women’s Football audience through innovative sales and engagement strategies.
Skill & Experience
- Proven experience in sales, marketing, within sports, entertainment, or a related field.
- Excellent communication skills, both written and verbal, with the ability to engage diverse audiences.
- Strong analytical skills to assess ticketing data and optimise sales strategies.
- Ability to collaborate effectively across multiple departments and manage multiple projects simultaneously.
- Experience in developing and executing marketing campaigns is desirable.
- A proactive and innovative mindset, with a drive to improve existing processes and strategies.
What We Offer:
At Manchester United, We Recognise That Our People Are At The Heart Of Our Success. That’s Why We Offer a Range Of Rewards Designed To Support Your Professional And Personal Well-being
- Annual incentive scheme
- Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
- Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
- Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
- Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
- Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
- A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
Our Commitment to You:
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Wednesday 13th August 2025.
Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. #J-18808-Ljbffr
Women\'s Team Ops Lead employer: Manchester United
Contact Detail:
Manchester United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Women\'s Team Ops Lead
✨Tip Number 1
Familiarise yourself with Manchester United's Women’s Football initiatives and recent campaigns. Understanding their current strategies will help you demonstrate your knowledge and passion during interviews, showing that you're genuinely invested in the role.
✨Tip Number 2
Network with professionals in the sports marketing and ticketing sectors. Attend relevant events or engage on platforms like LinkedIn to connect with individuals who can provide insights into the role and potentially refer you internally.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales or improved fan engagement in previous roles. Tailoring your experiences to align with the responsibilities of the Women’s Team Ops Lead will make you stand out as a candidate.
✨Tip Number 4
Stay updated on trends in women's sports and ticketing operations. Being able to speak knowledgeably about industry developments will not only impress interviewers but also show that you are proactive and forward-thinking.
We think you need these skills to ace Women\'s Team Ops Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Women's Team Ops Lead position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales, marketing, and sports. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive revenue and enhance fan engagement.
Write a Strong Cover Letter: In your cover letter, express your passion for women's football and your understanding of Manchester United's values. Highlight specific examples from your past roles that showcase your skills in communication, collaboration, and innovative thinking.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a high-performance environment.
How to prepare for a job interview at Manchester United
✨Know Your Numbers
As the Women’s Team Ops Lead, you'll need to demonstrate strong analytical skills. Be prepared to discuss ticket sales data and trends you've analysed in previous roles. Show how your insights led to revenue growth or improved processes.
✨Engage with Passion
Manchester United thrives on passion for football. During the interview, express your enthusiasm for women's football and how you can contribute to its growth. Share any relevant experiences that highlight your commitment to the sport.
✨Collaboration is Key
This role requires working across multiple departments. Prepare examples of how you've successfully collaborated with different teams in the past. Highlight your communication skills and ability to manage various projects simultaneously.
✨Innovative Mindset
The club values proactive and innovative approaches. Think of ideas or strategies you've implemented in previous roles that improved fan engagement or sales. Be ready to discuss how you can bring fresh perspectives to Manchester United Women's operations.
