United Events Sales Executive - Casual

Overview

Join to apply for the United Events Sales Executive – Casual role at Manchester United.

Location: Old Trafford Stadium Complex. At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

The Role

The Event Sales Executive will play a critical role in generating new business for Manchester United’s event spaces by identifying leads, developing relationships, and converting opportunities into sales. This role requires a strong understanding of the local and regional events market, and a relentless drive to achieve and exceed revenue targets.

• Working as a team to deliver / exceed the annual event sales targets
• Capture all enquiries, ensuring information is available so conversion rate reports can be provided
• Capture all costs and ensure correct charges are applied to maintain profit margins

Principal Accountabilities

• To ensure all sales enquiries are handled within the sales guidelines, SOPs and enquiry handling standards
• To communicate effectively with clients throughout the booking process to ensure a full understanding and management of client requirements; provide advice and support during the process
• To maintain a comprehensive understanding of the venue and its capabilities to best advise clients on the logistical aspects of their event
• To support the VIP Experiences and United Events Manager with administration duties linked to prospective events
• Conduct site visits and venue show rounds with prospective clients, promoting the benefits of Old Trafford as a premium event venue
• Collaborate with the Event Delivery and Operations teams to ensure smooth handovers and exceptional client service
• Maintain an overview of upcoming events and matches to ensure a broad knowledge of the full business
• Participate in all aspects of training and development
• Support the collation and actioning of feedback reports post event

The Person

We are looking for someone who has

• Experience/understanding of the Conference and Events industry
• Knowledge of the Greater Manchester and North West commercial events market is highly desirable
• Proven track record in proactive sales within events, hospitality, or venue-based industries
• Experience using IT and the ability to use software packages including Ungerboeck
• Excellent interpersonal and communication skills, both written and verbal, with attention to detail
• High standards of personal presentation
• Capacity for creative and strategic thinking to develop events and business opportunities
• Excellent team-building skills and experience in relationship development
• Proven ability to manage under pressure and work to targets and tight deadlines
• Customer service experience in customer-focused environments
• Self-motivated and able to work independently or as part of a team
• Ability to use your own initiative to problem solve and make decisions
• Willingness to learn and develop wider skill set across both areas of the job

Our Commitment To You

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Friday 12th September 2025.

Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we will be happy to discuss them with you.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. Please ensure you are aware of how immigration laws apply to you before applying for any of our roles.

Job Details

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Sales and Business Development